RL 聖路易斯機場飯店

Beautiful hotel and spacious room. I absolutely LOVED staying here.

Car park was full and I park in front of the entrance the next morning I got a Yellow sticker on my wind screen blocking my view of driving. They don't even bother to inform me. The parking Tag has a number to see which room I am. I never has this type of problem. Terrible attitude from Front Desk

Very clean

They could stock a few more items in the rooms. When I arrived, there was only one hand and bath towel (for two people in a king size room) and half a roll of toilet paper which was to last our 3-night stay. You have to go to the front desk to get more towels which I find very inconvenient (especially in that should have at least two of the items mentioned above in each room to begin with). You only can enter from the front doors and after 7 pm, you have to call the front desk to be let in. I don't understand this policy because there is a double door to enter and I can use my room key to enter through the second door after hours.

The hotel is not that amazing for the price it charges. The parking is very limited and terrible on site. Plus you have to pay for parking when it’s a hassle to find on site parking. My sheets had cigarette holes in them and I only had one pair of towels in my room when I arrived. Also, their “incidental fee” is very unrealistic and for the smallest of things. I had a romantic night with my partner that included rose petals and I was told “You may want to pick those up so you won’t get charged”. Really?? Fake rose petals?? That’s ridiculous! You’re a hotel and get paid to do house keeping. That’s a simple and minute task. I would definitely not recommend and won’t ever go back.

The personnel were friendly and the beds were comfortable. Unfortunately, the carpet and flat surfaces in the room were obviously dirty.

Room is right across from the elevators lots of extraneous noises heard during the evening, but not at night. Room Did not allow easy access with baggage cart. . Just barely able to get the baggage cart in the room and the desk was right there had to throw the bags off of the cart into the room. Only a single washcloth, bath towel, and rock was supplied for the room. No hand bar soap toWash your hands with. The car was very nice. Bed was comfortable. A shower did not provide warm water was on the cold side. No coffee maker or microwave was provided. Or refrigerator. Had to go out to get a cup of coffee as it was nothing provided in the lobby either. Price of the room is very reasonable. I wanted to try out this hotel because I had not seen that on the list before. As I titled this review, I am not quite sure I will say here again. Maybe other rooms are situated differently but it was very inconvenient and you couldn’t even into the room with luggage cart without the desk being right there in front of you it could’ve been moved down to the other side of the room which there was nothing underneath the TV or in the far corner. Bathroom small.

The hotel was nice, but the sheets had a stain. They one gave one set of towels. The Kleenex holder didn’t have a box inside. The desk has coffee rings. Lastly, charging for parking is absurd.

Indifferent dront desk staff. Minimal room amenities. General uncomfortable feeling with security watching you and limited access. Would not stay there again.

The room was large and clean, but a mini-fridge and a microwave would have been nice. Especially since the on-site restaurant was closed due to COVID concerns, but I can't downgrade them for that. The breakfast options were basically limited to coffee and muffins.