I stayed from the 10th to the 13 of June to tap out my fiance for his graduation in the army. The next morning after my first night I went to take a shower but the drain was clogged, so I went to the phone in the room to ask for help and it wasn’t working so I had to walk down to the lobby and ask for assistance. However they just had my room changed. Which was okay with me but the ac was horrible! I tried to wait it out but it was unbearable! Every time I walked out of my room it was colder outside the hallway than my room! Mind you the ac was on its lowest setting. At this point I was a little frustrated because I did not want to change my room again, but there was no way I was sleeping in that heat. So I had went to down to have my room changed again! I asked to speak with a manager MULTIPLE times. For some reason no kind of authority was found. In the last room thankfully was better but some of the lights weren’t working. It was just one thing after another. I’m usually not too picky about where I’m staying but I paid damn near $500 for these ‘rooms’ it was honestly ridiculous. I had talked to someone on three different occasions and left my information three different timesbecause somehow I felt as though no one would be reaching out to me. It’s now the 17th of June and no one has! The customer service was okay they did as much as they could do, but overall I did not have a great stay. Paying that much money but having to change my room twice, horrible to say the least.
Yahnina
Yahnina,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Michaela
Michaela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Almost perfect!
Check was simple, room was spacious and clean. Beds were comfortable, hot breakfast was decent, coffee was decent. My ONLY semi-complaint was the morning before we checked out we woke up to find a ton of ants all over the place. And that same day, room service made our beds but didn’t put clean linens on them. This was day 3 of a 4 day stay. Other than those two issues the place was great. Kids enjoyed the indoor pool a lot!
Christi
Christi,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 14 日
The rooms need to be updated. The air unit is so loud it's hard to sleep, and I woke up continuously due to the vibrations of the system. Also, when trying to check-in thete was no staff at the desk, but a b
Elizabeth
Elizabeth,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Good stay with a few issues.
The room smelled, had to buy small air fresheners and place on the A/C unit to blow through them. The deadbolt wouldn't work because it didn't line up with the door jam striker plate. Also, the exhaust fan didn't work in the bathroom.
Larry
Larry,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 6 日
Rosa
Rosa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Staff was friendly and helpful, every day our room was clean and organized by housekeeping, my trip got extended and the front desk rep was very helpful and helped me to meet my need , hotel offer military discount.
One thing that I think it could be better was the breakfast menu every day was the same thing, maybe switching items for customers, it can be boring eating the same thing for 6 days straight.
Overall our experience was perfect.
Nini
Nini,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 3 日
This stay was horrible. I regret booking here and didn’t realize how bad it was until after arriving. The room I was in had a full garbage and was not from us, there was no hot water, the TV would not work. The key for one of the side doors would not let us in. The pool was very dirty and had no towels.
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 31 日
NO HOT WATER!! Luke warm at times but just cold.
Breakfast is on scale 5/10. would i stay again no.
Johnson
Johnson,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 25 日
Not up to Choice Hotel Brand standard
THE PROPERTY IS NOT UP TO CHOICE HOTEL STANARDS.
No hot water longer than 3 minute showers, no phone service to call front desk, no TV and front desk lies, and it is hard to get them to come out of the back. When we checked in the lady said the TV service was out but would be on shortly. All night we kept checking back with the different people at the front desk and each one acted like the TV service just went out giving me different stories. Saturday morning the TV was still out and I told the lady that I wanted to know if it was going to be on because we were scheduled for another night. I told her to let me know before check out because I could get a different hotel. She told me that it would on and if not they would discount both nights. The service never came on. When checking out I asked that same lady about the discount and she said she could not give one. She would have to call the manager.
Richard
Richard,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
Carlos
Carlos,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 17 日
No Hot Water!!!
No hot water for our 2 night stay!! We ended up having to endure cold showers. No eggs at breakfast…and I’ll looking sausage. It was graduation at Ft Leonard Wood so no other hotels were available to move to. Will never stay here again!
Cynthia
Cynthia,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 14 日
Jennifer
Jennifer,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 5 日
Pool extremely dirty lamp shad was broke in room was charged 25.00 after I was told it was only goin to be held in case of damages. Room keys so t work well had to keep trying over and over.
Elizabeth
Elizabeth,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Nice hotel
Daughter was graduating basic training, hotel was recently renovated and nice. Only issue is, not a lot of hot water for showers. Other than that, it was a great place.
Terry C
Terry C,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 25 日
Rauch
Rauch,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 25 日
Carrie
Carrie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 24 日
Marilyn
Marilyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 18 日
When checking in the woman at the front desk was nice, cannot remember her name. She left after our check-in. After that each employee we encountered seemed bothered by us for simply asking questions. They were also rude towards my children. The hot water in the bathroom barely worked. Two out of the five of us were able to take a hot shower while staying here.
Cassandra
Cassandra,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 7 日
Good location
Went to grab something from the breakfast area on Saturday morning (approx 8am) and there was a bunch of things that were out. No waffles, bread, muffins, and multiple other things.
End door didn’t work to come in from parking lot and when I reported it to the front desk because I thought it was a key issue, she told me the scanner at that door doesn’t work and they should have told me that when I checked in.
Hot water Saturday morning but no hot water Sunday morning for my shower. NONE.
The staff was friendly. The room was clean. The housekeeping staff was very friendly and helpful.
Close to base.
Pool but no hot tub.
Real close to walk to Z Bar & Grill which had great food.
The price was great but next trip I will probably pick somewhere else. I really like to take a shower in the morning to start my day.
Renee
Renee,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 2 日
Kimberly
Kimberly,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 2 日
Terrible stay
We usually book Holiday Inn express when travelling from Oklahoma to Chicago but this time we took a chance on Quality Inn and it was a fail- when we arrived no one was at front desk- we got to our room finally and unpacked and i noticed a stain on carpet that looked like vOmIT was still in it. Too tired went to bed to wake up and no hot water!! So no shower pissed we went to check out no one at front desk again and finally got someone and asked for managers business card and they did not have one. Over all terrible customer service dirty rooms and we will never stay there again
Deborah
Deborah,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 26 日
Our room was spacious and comfortable. The bed was just right as far as firmness. However, the breakfast left a lot to be desired. The facility's listing indicated a hot breakfast for guests. The "hot breakfast" consisted of waffles and toast along with cold cereal. There was no orange juice, just water coming out of the orange juice dispenser. The juice machine did have water and apple juice available from other dispensers. Pictures representing the facility are stock photos from corporate web sites. There were no eggs nor breakfast meats on the breakfast line as indicated in the photos.
Because of there being no decent breakfast offered, I don't think we'll be staying at this facility in the future.