Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 4 月 28 日
Terence
Terence,1 晚旅行
Expedia 真實旅客評語
2/10 不太 好
2024 年 2 月 26 日
There was no warning for this!
A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.
Dana
Dana,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024 年 2 月 24 日
I need my return deposit, it is an abuse that my deposit has not been returned to me. I need it