Fire alarm sounded twice in the afternoon while I was napping. Also, the fire doors just outside our room were being banged open and shut a lot of the time even late at night, even though they were supposed to be held open (unless there is a fire).
Breakfast was excellent and bar/restaurant staff very good. Minor renovations were going on in the lobby area which was mildly inconvenient.
Brian
1 晚旅行
8/10
真實旅客
1 晚旅行
10/10
Marte
1 晚旅行
10/10
excellent
Joan
1 晚家庭旅遊
10/10
We would jave appreciated to have a little bit of help with a porter to assist us in carrying our luggage to our room.
What happened to hotel hospitality, its has completely gone down hill.
Especially in the UK, the staff did not care about the guest.
Very bad service.
Jacqueline
1 晚家庭旅遊
10/10
Kirsty
1 晚旅行
4/10
Stephanie
1 晚旅行
6/10
It’s ok
Alberto
1 晚旅行
4/10
Mark Andrew
2 晚家庭旅遊
4/10
Chloe
1 晚旅行
10/10
Sentral beliggenhet på Heatrow. Kom inn på Terminal 4. Fant ingen shuttlebus (den går ikke fra Terminal 4..!). Tok en Uber, og det fungerte bra. Grei Pub like i nærheten av hotellet.