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The Crossways

5.0 star property
Luxury inn in Shepton Mallet with restaurant and bar/lounge

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Photo gallery for The Crossways

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Restaurant
Deluxe Suite | Living area | Flat-screen TV
Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Restaurant
Near Wells Cathedral, The Crossways offers a tranquil retreat with free English breakfast and picturesque views from the terrace. Enjoy the convenience of in-room WiFi, laundry facilities, and a well-equipped business center - all while being surrounded by helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • 4 meeting rooms
  • Terrace
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • 360 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Jetted bathtub
Hair dryer
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Separate bathtub and shower
Deep soaking bathtub
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Wells Bishop's Palace - 10 min drive - 6.4 km
  • Wells Cathedral - 11 min drive - 7.1 km
  • Glastonbury Tor - 13 min drive - 11.1 km
  • Glastonbury Abbey - 15 min drive - 12.4 km
  • Wookey Hole Caves - 18 min drive - 11.5 km

Getting around

  • Bristol International Airport (BRS) - 56 min drive
  • Castle Cary Station - 16 min drive
  • Frome Station - 26 min drive
  • Bruton Station - 28 min drive

Restaurants

  • ‪The Quarter Jack (Wetherspoon) - ‬10 min drive
  • ‪The George Inn - ‬8 min drive
  • ‪Rose And Crown - ‬11 min drive
  • ‪Quickshifter Coffee Co - ‬8 min drive
  • ‪Cider Bus - ‬10 min drive

About this property

The Crossways

Enjoy your visit to Shepton Mallet with a stay at The Crossways. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this luxurious inn include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Snack bar/deli

Working away

  • Business center
  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Here's the breakdown, no surprises

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Does The Crossways offer free cancellation for a full refund?

Yes, The Crossways does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Crossways?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at The Crossways?

Yes, there's free self parking.

What are the check-in and check-out times at The Crossways?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.

What is there to do at The Crossways and nearby?

Recommended spots to visit include Wells Bishop's Palace (4.1 mi) and Wells Cathedral (4.2 mi), along with Kilver Court (4.8 mi) and Glastonbury Tor (6 mi).

Are there restaurants at or near The Crossways?

Yes, there's an onsite restaurant.

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The Crossways Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
View
Bed
Bathroom
Location
Shower
Restaurant

What guests liked

  • Breakfast was consistently described as delicious, good, and excellent with many guests enjoying the cooked options and a la carte choices. (27 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Superb Friendly Hotel with excellent staff and great food
David, 1-night trip

10/10 Exceptional

Perfect!

A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place. Staff were really friendly and welcoming and breakfast was beautiful. A truly pleasant stay.
Lisa, 1-night trip

8/10 Very good

Goid

Just had breakfast, cooked to order, well presented and tasty
David, 5-night trip

10/10 Exceptional

The food was delicious and the staff went out of their way to meet our needs and make our stay as comfortable as possible. The cleaning staff were very helpful and friendly, as were all the staff. This was our first visit but it certainly won't be our last. Thank you all very much.
7-night trip

8/10 Very good

The crossways

An interesting hotel in the middle of the somerset levels. friendly staff and good food
Rupert, 1-night trip

10/10 Exceptional

A great find! Lovely hotel with oversized rooms.
Christine, 1-night trip

10/10 Exceptional

Friendly staff, good food, clean comfortable room
Eileen, 2-night trip

10/10 Exceptional

It’s a village like area.
Rizvana, 1-night trip

8/10 Very good

Very good but could be a little better

First, the good: excellent value for a 5* hotel in this area. Room was fine, service was excellent. Breakfast was very good. The service provided at reception (Prashant) and he came and fixed the TV which was, initially, not working. Similarly service at breakfast (Anaiya & Max) was also excellent and friendly. Both groups couldn't do enough to help. Next, the could do better: signposting from car park to reception could be clearer (I walked all round the building dragging my suitcase). Washbasin would not empty, so I left it full each day - although emptied, it was not fixed during my 6 night stay. Would I come again ? YES
Double Bedroom
Ensuite bathroom
Ronald, 6-night trip

10/10 Exceptional

A great stay at the Crossways Hotel

My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
G, 3-night trip

10/10 Exceptional

West Country stay

Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Gareth, 3-night trip

8/10 Very good

Really nice country setting, friendly staff, great breakfast
Jon, 1-night trip

10/10 Exceptional

Fantastic stay,comfortable bed,wonderful shower and a great location.
Leanne, 2-night trip

10/10 Exceptional

A lovely stay - nice food and fantastic service
Michael, 1-night trip

10/10 Exceptional

Lovely

Room was lovely, four poster bed was so comfy and the corner bath was delightful too! The food was also very tasty, definitely recommend this hotel if you’re in the area
Phil, 1-night trip

10/10 Exceptional

Crossways, pricey but good value.

You get what you pay for, oh okay its not got lovely gardens to walk through but the hotel building, the service, friendliness of the staff is good. The view from the Terrace bar over the rural landscape of the Somerset levels to Glastonbury Torr lovely. The breakfasts, and evening meal a little pricey but well presented, lovely flavours and great tastes. 3 to 4 days as a base to explore... good spot..... thoroughly recommend.... and boy are we fussy.
3-night trip

10/10 Exceptional

Nothing required to make the stay better. Even did our laundry.
Nancy, 2-night trip

10/10 Exceptional

Really enjoy staying here.
Brett, 1-night trip

8/10 Very good

Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Kelly, 1-night trip

10/10 Exceptional

Lovely stay

Beautiful hotel, loveky rooms, friendly staff.. a little in the middle of no where, but ideal for a calm chilled get away.
Samantha, 2-night trip

10/10 Exceptional

Welcoming staff, easy parking, room was clean and modern.
1-night trip

10/10 Exceptional

Lovley place. Relaxing night away
Matthew, 1-night trip

10/10 Exceptional

Lovely place to stay
Brett, 1-night trip

10/10 Exceptional

Lovely Hotel
Craig, 1-night trip

10/10 Exceptional

The genuine welcome and helpfulness of all the staff, from front desk to cleaning team, was excellent throughout our stay, thank you!
Anne, 1-night trip