do not know where to start ..had to get new room keys 4 times did not work ,,and they were no where near a phone .on upper floors ,pain to keep taking elevator back and forth .The suite had not been updated since 1975 ,rugs ,furniture ,.The lamps had no switches ,but a button that one hand had to hold lamp to put on.Lighting, especially bathroom ,was dark. No soundproofing ,heard police ,ambulances all night .