Not sure what’s going on with this hotel. Such a beautiful place but for the second time,…
I stayed 4 days no house cleaning had to ask several times for clean towels. If…
住宿表示有確實遵守Commitment to Clean (萬豪)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
早餐每人費用約為USD15 至USD25 之間
客房提供無線上網，費用為每天 USD14.95 (限 3 部裝置，價格可能會變動)
客房可提供有線上網，費用為每天 USD14.95 (價格可能會變動)
住宿確認有配合Commitment to Clean (萬豪)，加強清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
Furnace/AC didn’t work in first room. Mechanic came up and confirmed it was broken (should have been checked by staff before I unpacked.) I had to re-pack all my stuff and move to a new room. It smelled of weed, but I was so exhausted I figured I’d open the window and air it out rather than moving rooms again. The room was missing a mini-fridge. When they brought it up, we both noticed a large black bug. The helper killed it with a screwdriver and cleaned it in my bathroom (gross). The hallway was stained. Some of the surfaces in my room were sticky and unclean, like the nightstand handles, etc. When I went to bed, I noticed a small blood stain on the sheet... I like it to be cool when I sleep so I set the AC to 66 and went to sleep, only to wake up in a sweat a few hours later to realize the AC wouldn’t go lower than 70-72. I fussed with the thermostat for a while and nothing worked. If I called the front desk, I’d have to wait 30 mins before the maintenance man would come up, most likely to confirm that the furnace/AC is broken like the first one, so I’d have to change rooms again in the middle of the night. I didn’t want to do that so I tried to sleep in the uncomfortable heat, and had a miserable sleepless night. When checking out, I politely mentioned these issues and the receptionist said she can’t offer anything to help because I purchased through a third party (hotels.com).
2 晚商務旅行, 2021年05月23日
Overall stay was good. I stayed in the Westin in downtown detroit once and it was really nice, this one was ok. Parking was $10 per day. The there was not air conditioning in the room and it was pretty hot outside when we came, we set the fan to 64 and it got a little colder but not a comfortable sleep. The toilet handle stuck when flushed and would run. The pool is only 3ft. Deep. And not super clean. Overall nice hotel, might just be ready for a facelift.
Robyn, 1 晚家庭旅遊, 2021年05月22日
I enjoyed my stay when I come back to Detroit I will definitely stay here again
Johnna, 1 晚家庭旅遊, 2021年05月16日
Nice, clean and very courteous staff.
GERALD, 2 晚旅行, 2021年05月15日
Excellent location and so nice to have access to lounge and restaurant again! Now just waiting for room service to return! Would like to see a more expansive menu For restaurant and more snack/drink options in your pantry by front desk. Also a small microwave and complementary bottled water in rooms would be great. Used to this at other higher end hotels/Westin in other places. Friendly and helpful staff. Nice lobby and lounge for gathering. Nice rooms and they block out hallway noise very well. Freeway-facing rooms can be noisy with window open. Would stay again!
3 晚好友同遊, 2021年05月13日
It was very relaxing and I would love to stay again anytime.
DeShay, 1 晚旅行, 2021年05月11日
Everything was fine I had a great time there very comfortable beds the rooms were nice and clean. Only they only thing is they only clean the room once a week. And I was there for 2 weeks.
Sheryl, 1 晚商務旅行, 2021年05月11日
Overall everything was great I just didn’t understand About the paid parking And it was $10 out of all the years I’ve been coming here never had to pay for parking in a parking lot of the same lot of the hotel
Theresa, 2 晚家庭旅遊, 2021年05月10日
They room smells moldy hotel badly needs a upgrade they carpets need to be cleaned they didn’t provide fresh linen upon request
Tiffany, 1 晚商務旅行, 2021年05月09日
Our stay was fine with the exception of not having a fridge or microwave. Also have to make pool reservations to use for 1 hour which we stayed for 2 mins because the water was extremely murky and pool wasn’t even running properly
Leslie, 1 晚旅行, 2021年05月08日