We got room 318 someone was smoking in the room & there is a heavy deodorizer trying to mess the smell, garbage can was full.
The TP was 1/2 used in the bathroom There is no towels, soap, to or anything of that sort and the bedding was not kept. this room was disgusting and should never have been given to us. I did go down to the front desk and they did send me over to room 308. I left for the day & came back @ 11pm The room was not touched & a mess no TP, towels, ect. I went down to the front desk clerk and told him our room has not been touched. He gave us towels, toilet paper soap and everything else we needed. When we checked out from 308 the 3 rd floor stunk like someone was standing in the middle and smoking. My family and I told the front desk clerk about the issue and the smoking in the hall.
For a hotel that does not allow smoking. There is sure been a lot of people that smoking in rooms that you’re trying to rent out for a hotel that’s supposed to be clean is not very clean and for the staff that is supposed to be cleaning stuff and going into rooms are not doing a job properly. I would not recommend this property again and this is the second time I’ve stayed here once in July 11.
I would like a refund.