We overall enjoyed our stay. The hotel is clean, quiet, all the staff members we encountered were extremely friendly. Their system was down when we tried to check in, so that was slightly annoying when we'd been going all day long. It didn't take long to come back up though. When we got to our room is wreaked strongly of cigarette smoke. I was told they don't allow smoking indoors, so I don't blame them. It's the fault of the inconsiderate previous guest. However, when housekeeping cleaned the room before we arrived I feel like they should've noticed and said something to someone. Management moved us in a new room with ease and came to smell the cigarette room. New room smelled a lot better. We had to ask for sheets for the pull out couch, I would've thought they would have been supplied in the room already. One of the extra pillows stored away had what appeared to be dried blood on the case. The friendless of the staff definitely made up for all of the little inconveniences. The hotel is overall clean and very nice.