We were very satisfied with the room and the amenities. Breakfast was average since there was no proper cheese platter or tomatoes/cucumbers and the variety was poor. The only thing came as a shock was the very rude attitude of the receptionist on the day of our checkout. When we approached to the reception desk and asked for checkout he literally said that he was busy with something else and suggested us to leave the hotel. And then another person supposedly was the manager took us to the other side of desk and started the checkout process. I don’t know if we ever come back to stay at this hotel but as a former hotelier who worked for decades in the hospitality industry I would suggest you to train your front office staff about how to maintain a decent attitude towards the guests.
Gizem
Gizem,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Kathryn
Kathryn,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Donna
Donna,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Raquel
Raquel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Excellent staff, but room was not ready
The staff were incredible and did what they could in a very busy situation, but it didn’t stop the fact that our room was not ready for the requested 2pm check in, so I had no choice but to get ready in a bathroom in the lobby for our concert. I appreciate that this would likely not have been the case on any other event (Taylor Swift) but this was a big disappointment for getting ready for the event I had travelled to see. I based my travel options on when my room would be ready so I didn’t have to wait outside or in a lobby. That part was very unfortunate.
Danielle
Danielle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Christine
Christine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Perfeita.
Delcio
Delcio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Booked for a concert
This is the second time I have booked this hotel. Great location, friendly staff, clean spacious rooms. Free breakfast is a nice bonus.
Nadine
Nadine,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Customer service was excellent from checking-in, at complimentary breakfast, and room requests. The bed was also very comfortable and the room we had was very spacious.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Michael
Michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
Warren
Warren,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Saeed
Saeed,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
shawn
shawn,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Daria
Daria,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Pushpika
Pushpika,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Je recommande
J'y étais pour 3 jours pour la Coupe Grey. Superbe loft avec tout le nécessaire pour se faire à manger. Propre et confortable rien à redire, sauf l'aspect bruit concernant l'utilisation de l'eau dans les autres chambres. Sinon superbe endroit que je recommande.
Alexandre
Alexandre,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Teri
Teri,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
We enjoyed our stay at this hotel. Clean, spacious rooms, good breakfast and the exercise room was good. Would have liked to see more equipment. Highly recommend
Anthony
Anthony,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Good stay
Check in was fast. Person at check in was helpful with restaurant recommendations. Room was clean and spacious. Lots of restaurants within walking distance. Only complaints is the number of homeless nearby and the sound of sirens heard throughout the night from our room.