珍寶聖斯特凡諾飯店

Clean, helpful staff, excellent location, great open buffet

it was awful experience. It is still under construction.

Pro Large spacious hotel room with 3 bed rooms:1 room with 1 king size bed, 2 rooms with 2 full beds, 6 person dining table, small living room with small flat screen, 2 small refrigerator, teapot, 2 cups, a small spoon (NO COMPLEMENTARY TEA, COFFEE, OR SUGAR) Fairly clean rooms Decent view of the Mediterranean Sea. Quiet allowing foe a good night sleep Comfortable mattress & pillows Fake flowers decorations through out the rooms and bathroom. Although cheesy it was a good effort. Cons: Poor front desk customer service. While checking in the person would not paying attention to process our check in in a timely fashion. The front desk person would even take customer who came after us as he was “processing” our check-in. Basically putting on the back burner. Extremely difficult to find the hotel. The hotel name was advertised as Jewel San Stefeno, wrong. It’s actually called Jewel 26 July Hotel run by the military forces. It took us over 2.5 hours to find the hotel. The goggle gps took us to a strange location based on the address. We then went to the San Stefano mall at which time everyone kept directing us to the Four Seasons hotel. Then we got directed to the San Stefano towers where some people rent out their apartment. No luck there then one person there mentioned in passing that the hotel we booked on Orbitiz may have changed names. From there my husband, who is fluent in Arabic, left us at the mall as he asked around because at that point myself and 3 kids were ab

Location amazing and staff are friendly and helpful. However, I requested a triple deluxe room as per add on Hotels, but found out that they don’t have triple rooms not extra bed. And was not correct and accordingly my adult daughter ended up sleeping on small sofa that was not a bed. Breakfast was poor for a 4 stars.

الفندق جميل جدا ومريح