We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
Nikki
Nikki,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Great place to stay
Room was clean and comfortable. I was on the 9th floor great view. Bed was comfortable, multiple pillows for me helped
Sherri
Sherri,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Alexus
Alexus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Juan
Juan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Great place
Nice & clean. Staff super friendly & helpful.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
The hotel was nice and clean. We were in town for a concert and stayed the weekend because it was close to Beale St. Only down side was that the room we were in the tile in the bathroom over the toilet fell while we were sleeping, informed the front desk and we were moved to a new room
Christina
Christina,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Antonia
Antonia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Everything was nice . Will most definitely be back
Alisha
Alisha,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Cody
Cody,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Sequita
Sequita,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Sheridan hotels I thought were nice but I'm wrong
Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.
Kenric
Kenric,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 6 日
When we got to our room there was blood in the bathroom on the wall and then something white on the vanity. At 5:30 in the morning they said our smoke alert button went off and charged us an extra 250.00 even though we do not and were not smoking.
Traci
Traci,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Kisha
Kisha,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Donna
Donna,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
I was shocked of the lobby -- it was gorgeous..
the bathroom is great... A little color is needed in the room but otherwise everything was great...
Christina
Christina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Professional staff and hotel
The Sheridan Hotel came to my rescue in hospitality after Hotel Crown Plaza's frint desk clerk cancelled my reservation due to asking a question. All of The Sheridan employees were nice, helpful and professional. Thank you for honoring me Sheridan Hotel.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
DEVONNA
DEVONNA,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 20 日
Mark
Mark,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 20 日
I travel from Illinois to Memphis for family funeral arrived at the hotel at 12:30 AM. I was late tired exhausted. I already booked my room at Sheraton when I arrive at the hotel they ask for my ID and try to find my confirmation booking. They couldn’t they ask me if they have booked I showed them the receipt from ExpediaI have to wait so long for the hotel front desk confirmation I called Expedia agent and the agent put me on hold to called the hotel and he get back to me and said I called the hotel many times but they didn’t pick the phone no one answered I can’t fine your confirmation even after I have been charged and get Itinerary number after few minutes Expedia agent disconnected the called and never call me back . I have to wait over then 2 hours till the hotel staff find my booking.
Abdulmalek
Abdulmalek,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 19 日
I had a bad experience. I had several flight delays. I called ahead of time to share that I had a late check in. It was around 1am that I arrived and I was told by the front desk that I no longer had a room. I had already prepaid through Expedia. They said it wasn't their fault. The building manager came to the line of people and said there was nothing he could do. I sat down to try and cancel and refund my stay through Expedia. I was so tired and frustrated. About 15 minutes later the building manager came over and tapped my shoulder and said he "found" a room for me. None of this made sense but I was able to get a room to sleep in. This created an incredibly poor customer experience.
Misty Marcelle
Misty Marcelle,2 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 19 日
No where to park
Heather
Heather,2 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
For the price I paid almost $400 for a 1 night stay. To also have to pay for parking and not have contenital breakfast for guest is ridiculous. First and lasr time using this hotel.