The hotel was absolutely gorgeous and I enjoyed my stay. Olga in housekeeping and her supervisor (can't remember her name maybe Isabela) were a pure delight. They made my daughter's birthday so special!! I will be back!!
Aundrea
Aundrea,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Cory
Cory,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Leopoldo
Leopoldo,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Great resort but expensive
Beautiful resort. Walked in and you are immediately immersed in another world.
PROS: great location that is close to a lot of restaurants and to OSJ and other places such as Piñones, el Yunque, and Luquillo. Beautiful pools, great beach access and views. Provided refillable water bottles is a nice touch. Live entertainment with great performers.
Cons: Nights where the DJ playing, we could hear EVERYTHING from our room (4th floor) which continued until about 4am. Dont get me wrong, I love a good party with music but some may not. Suggest investing in some insulation and soundproofing. transparency of pricing: Upon check in, I was asked for my credit card, they immediately ran it with a hold but never provided a breakdown of what that hold cost entailed (i.e., added incidental fee per night per room). they mentioned they couldnt provide a detailed breakdown until we check out. What?! If you are able to determine how much to charge my card upon check in then you should be able to provide that breakdown as well. drinks were good but extremely expensive. typical of any resort. This deterred us from buying more drinks or eating on property. Showers in the room leak so much water when in use that extends out to tile outside the bathroom. My toddler slipped twice and hurt herself. nightly charge for adjoining rooms?! Thats excessive especially with how much it already costs to stay. Overall good resort if budget is non issue. Felt safe and comfortable and good service.
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Celine
Celine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Family getaway
This was an escape for the 4th of July holiday weekend. While I didn't get the Villa, I was given a room with side ocena view and it was nice. My family enjoyed the pool and beach access. Kenneth in Front Desk was awesome. Great attitude and set the tone for the stay.
Anderson
Anderson,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
The Weekend
Great hotel. Good ambiance during evening. Great beach. Customer service outstanding.
Gregorio
Gregorio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Great location and stay overall!
Great stay overall! Loved the live music on the weekends, bar service at the pool/beach, and room was comfortable overall. Will definitely return!
April
April,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Very Fin
Tre
Tre,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Restaurants on property are amazing but pricely
Stores and local dining options is walkable
No need for a rental car, parking cost more per day then taking 4 ubers to most places. Room was extremely clean, the vibe of the hotel is
Kind of upscale, gota bring your own party energy to the pool if thats the experience you want
James
James,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Maria
Maria,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Ada
Ada,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Not bad
Rogen
Rogen,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Loved it
Benilith Gimenez
Benilith Gimenez,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Beautiful hotel
Diana
Diana,1 晚旅行
Travelocity 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Chasen
Chasen,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
Would stay here again!!! Really nice resort! Our room looked a little antique like but the overall resort was a 10/10 for San Juan!
Ieasha Showfel
Ieasha Showfel,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
We really had a
Engy
Engy,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 20 日
Great beachfront location and a short drive to Old San Juan and the airport. However, for a $400+ nightly rate, service was inconsistent. One morning at Caña the breakfast service was excellent, but other days fell short. Beach chair and towel service also varied, helpful one day, nonexistent the next. Overall, beautiful lobby and beach, but inconsistent services.