這家飯店在一個小山坡(Spring Hill)上，拖行李的人建議直接搭計程車，因為不管從Central Station或是Roma Street都要爬坡，蠻陡的從這兩個車站都要走10~15分鐘，從飯店直接到機場2人以上的話也建議直接坐計程車跟坐火車價格會差不多。其實離Queen Street Mall等逛街區很近，只是要爬小山坡。飯店大廳跟設施有整修過看起來很新，房間本身比較舊，但浴室有重新整修整體還OK，床偏軟。櫃台服務很好，幫忙叫計程車、大床房換雙床房、晚30分鐘check out都有幫忙!
Yi Tien，1 晚好友同遊
This is a SORRY hotel as you ask anything the response is SORRY 😞 this property needs to close down and waste people money n time showcasing fake photos as hotel is no where even close to what it shows on the internet. Terrible stay n such a waste for our family vacation time!
Not a 4 star hotel
Great location, parking on site (tight garage if you have a large vehicle), balcony's in most rooms, roof top pool and gym. $10 voucher to restaurant for opting out of housekeeping.
Cons: really bad service, balcony's do not have furniture, I was on the 11th floor and could still hear street noise/hallway noise/room next door noise. Really small tv which wouldn't turn off.
I’m afraid that my stay just wasn’t as I was expecting. The day before I arrived I was send an email offering me a room upgrade (part of my booking offer) and despite three attempts to accept the upgrade the emails could not be sent due to technical reasons. Upon checking in I was advised that a room upgrade was not available as the hotel was fully booked due to State of Origin game. I settled for a basic room. The reception staff tried to see if two other rooms were available as superior rooms only to find out, much to their surprise that those rooms too were basic rooms. The hotel agreed to move me to a superior room the day after the match which was done smoothly and efficiently by the front office staff. I should mention that due to the inconvenience, I was offered and accepted an offer of a free breakfast and the room upgrade free of charge which was nice of the hotel. I also had included car parking free of charge in the booking but the hotel were not aware of that or the late (2hours) check out which I had to ask for. The late check out was arranged for 1pm and I did end up getting the free car parking but had to ask. The hotel.com room offer also included a room safe but apparently this hotel does not actually offer room safes so incorrectly advertised. On the last day at breakfast I was not offered a tea or coffee and as they were so under staffed could not order one. When I got back to my room on the last day I could not use my room key and had to go and get another