They dont clean the toilet, phone to call the reception not working the box to keep valuables not working too.
JAVIER
JAVIER,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 28 日
For what we paid and what we needed it for, it was absolutely fine! Room was dark and the window looked out into a space between another building and was covered in pigeon poo so not a view exactly. The shower and toilet were great. The kettle had seen better days. Beds were squeaky but comfy.
Felicity
Felicity,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Carl
Carl,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 19 日
Ross
Ross,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
777
Very clean, nice freindly , and helpful .overall exellent ,thank u.
David
David,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 16 日
Greta
Greta,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 12 日
Very disappointing stay
The only clean area in this hotel was the reception. The hallways and rooms were outdated and in desperate need of renovation. We had booked a family room, but due to their mistake we were given two separate rooms, both very cramped. Our room was dirty, with hair in the bed, hair in the sink, and a filthy carpet. The shower head was in terrible condition, and the sink was clogged so the water wouldn’t drain. Everything feels neglected and poorly maintained — the whole place needs a complete refurbishment. I would not recommend staying here.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Good for the price
Ok for the price we paid. A little mix-up with regard to beds, but that was sorted out by the reception. We were changed to a room with easy access for disabled (to get the double bed we ordered), and this room faced a small outdoor area where the AC was placed and the seagulls were active, so a little noise. Clean and spacious (for a reasonably priced London hotel).
Eyvind
Eyvind,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Nice hotel
I had a nice stay. The staff was very kind from the moment I arrived, and they stored my luggage until my room was ready. It would be nice to have a small fridge in the room. The location is great — close to restaurants and the tube.
maria
maria,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 4 日
Mice
Mice in the rooms whilst sleeping… all in our clothes, shoes & bags!
Issy
Issy,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Nice clean hotel. Only used reception for checking in and out but no issues. Didn’t have food. All facilities as expected.
Gavin
Gavin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Central location, great price!
We booked this hotel on hotels.com. It was a good price for London for 2 nights. We were a little hesitant after reading some of the reviews on here but, we were not disappointed! We had a lovely stay, friendly staff, the room was clean, comfortable bed & the location was central. The only downside was the room did not have a fridge but we would definitely stay again!
Loi
Loi,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
Andy
Andy,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Harry
Harry,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 28 日
Basement room located next to the external service route stairs had not curtain or black out blind. Basement accommodation and corridor are substandard for the price and need upgrading.
Colin
Colin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Bed comfortable,no issues .Dis not have breakfast but sufficient coffee and tea,although no decaff options
Only complaint,I was only there for 1 night and the staff were trying to get in to clean my room well in advance of check out time .Actually tried to open door in to my room
CARMELO
CARMELO,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Really late check in
My room wasn’t ready at 15:30, and I was told out would be a little while longer. I was due to an appointment at 1600 so could not check in until 2300 after I had done what I had to do.
Phil
Phil,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 15 日
Disaster Weekend.
We arrived at the Hotel which is very basic.We were made to pay for our stay which was supposed to be already paid by Hotels.com t save our booking I paid £628.75.Later that day we found out that the Concert we had come to London to see, on Sunday evening had been cancelled.(ELO playing at Hyde Park). We tried to find a Show to attend but everything was booked.We decide to abandon the trip.We told the Hotel we would not be staying on Sunday night.We checked out at 12Midday on Sunday.We tried to get in touch with Hotels .com Customer Service without success..So I have been charged twice for 2 nights,With the added comfort that booking directly with the hotel would have saved some of the Expense of a wasted weekend.Please get in touch with me to sort this out.
Derek
Derek,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 12 日
Malcolm
Malcolm,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Sasheen
Sasheen,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 10 日
Poor
Tiny room, claustrophobic, no air, busy
Kathy
Kathy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Vi fik et familie værelse i kælder niveau, men airconditionen fungerede ikke og der var cirka 30 grader i London de dage vi har der. Der var ikke andre værelser ledige og vi fik at vide at maintenance ville se på det, men der skete ikke noget.