The property is amazing! The pools are gorgeous. The beach entry pool was used by mostly children and their parents. It could have been Cleaner. The floors of the hotel were dirty by the elevators and stairways. A cockroach was found in my room
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Robyn
Robyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
25 year anniversary
The hotel location is perfect. The beach and neighboring properties, plus local restaurants and shops are plentiful and there are many great choices. The service in the hotel and food was excellent. We had an issue with an upgrade but the hotel responded with the utmost level of professionalism. The hotel also booked a sunset cruise for us which was perfect with great views transportation to the boat and appetizers/drinks. As with any hotel during off season there was construction to better the hotel but overall it didn’t effect our experience overall. We will definitely be back.
Frank
Frank,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Wonderful trip. Construction throughout week w some restaurants (Grotto/pool rest) closed. Was asked about an upgrade which was misrepresented and ended up in an extra $6000 charge as was not represented as a ‘per night’ charge. The upgrade was more than the base price of the room we purchased. Quite disappointing that it was not clearly explained.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Amazing!
Great hotel with amazing pools and beach
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月11日
Nice, but Questionable Value
Hotel is very nice, but there are too many “ancillary” charges.
Scott
Scott,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月9日
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月21日
Our overall experience with the hotel was average. My family have stayed here over the past 20 years and this may be the last. The front desk could use some training on better customer service, house keeping was not great as our room was pretty filthy upon arrival. Humu humu restaurant could have killed my son by giving him the wrong food and we have told them about his severe food allergies to nuts. I gave an additional star because the manager reached out and wanted to correct the issues with us which I appreciated. We enjoyed the food at the onsite restaurants, the pool was a lot of fun for the kids to enjoy, cabanas were amazing!
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
真實旅客
6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
Desiree
Desiree,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Amazing!! Perfect place for families
Darcy
Darcy,6 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月27日
Get better staff
KHOREN
KHOREN,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
Hotel is EXCELENT
Lovely beach
JESUS
JESUS,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
The property is perfect
Barbra
Barbra,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Great place to stay with kids!
Maya
Maya,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
ARMAN
ARMAN,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月25日
-Severe lack of signage
-System for issuing pool passes/towels needs to be improved
- Needs a bit more "Waldorf Astoria" magic to class it up
Meghan Olivia
Meghan Olivia,4 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月25日
Beautiful hotel but overpriced on everything, to the point of financial exhaustion. It’s a luxury hotel but at some point enough of the nickel and dining. It should be beneath you. Consumers are exhausted. You have enough.
traci
traci,7 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2024年8月25日
Astrid
Astrid,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月25日
amazing resort & staff
Alicia
Alicia,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月24日
Dining was very expensive and there has been a lack of entertainment in the hotel.
Oleksandr
Oleksandr,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Incredible stay! This is the best property in Maui
Bruno Henrique
Bruno Henrique,4 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月23日
Overall great place to stay. Only downside the restaurants on the property are not the greatest. Although 5 min walking distance outside of the hotel there is a nice market like Whole Foods.