Main elevator was broken & down for 3 weeks & no estimate for repair. Only one small elevator available. Difficult to load cart in & out of small elevator. Needed to wait for others to do the same. No one from staff available to help. No discount for difficulty. Previous stays at this hotel involved back door lock broken. Guests used rock to keep door open. Security issue. If closed needed to walk to front of building through parking lot. Basically repair issues & safety issues. Repairs not done in timely manner. Some guy was sitting in lobby telling desk staff what to do, but ignored helping guests. Overall disappointing, will look for other options for Lynnwood stay.
Colleen
1 晚旅行
10/10
Che-Yen
2 晚旅行
10/10
Clean, friendly, well-maintained property.
真實旅客
1 晚家庭旅遊
10/10
Yanet
1 晚旅行
10/10
Second time staying at this Hotel, and was pleased both times. Friendly staff, clean facility, good amenities and centrally located. Will stay again while in Seattle.
Gail J
1 晚家庭旅遊
8/10
the stay was average, nothing special yet nothing bad. only negative i have is the fact that you have to pay for parking when they have a personal parking lot.
Terri
2 晚旅行
8/10
Gloria
2 晚旅行
4/10
We were by the back entrance. Door slammed all night!
Sherry
3 晚家庭旅遊
8/10
jennifer
1 晚旅行
8/10
Location was good. Staff friendly. Could use some EV charging.
Aron
1 晚旅行
10/10
We love this property! We live locally and stay a few times a year for the pool. This year, it was my daughters birthday and the super nice guy at the desk upgraded us to a suite and it was perfect!!! Breakfast was also amazing!
Stephanie
1 晚旅行
6/10
Decent place. I like the location as it is near a lot of stores. I ended up going next-door to the Nordstrom rack when I needed a bathing suit for the hot tub. I like that there’s a pool and a hot tub. There were just a few things that needed fixing in the rooms like the door had light coming through it on the side. I don’t mean the bottom of it… Also the tub had the drain stuck in the closed position. It’s fine though honestly, if they just made a few tweaks, it would be all right. The main issue that will be hard to fix is that the walls are thin I could hear the people next-door talking in their door opening and closing so not that convenient for Sleep purposes.
Nice staff. Coffee and breakfast items in the am.
真實旅客
1 晚旅行
10/10
Great stay at the property, was very clean and quiet. Staff was great. One of the elevators was down so we had to go to the other one but it was fine and didn’t cause any problems.
Gianna
1 晚好友同遊
10/10
The front desk people were very kind and helpful . Pool was clean and had lots of clean towels. Room was quiet and clean .
Sara
1 晚家庭旅遊
8/10
Only thing wrong was elevator not working
Carmen
1 晚旅行
10/10
Very pleased with location, overall hotel, spacious updated double king room. Staff courteous and helpful. My only 2 issues are
1. $10 to park in lot
2. Pet friendly a plus but nowhere on the Hotels.com site nor the Hotel’s site that there was a $75 chg per night. I know because I looked closely. That fee is a dealbreaker for me to stay there again with my pet.