Incredibly professional, friendly and highly functional staff. Our room was spotless,…
The staff was friendly, but the curtains in our room had a tear in them, and the sheets…
住宿表示有確實遵守We Care Clean (貝斯特韋斯特)和SafeStay (美國飯店業協會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿確認有配合We Care Clean (貝斯特韋斯特)，加強清潔與消毒措施。
Bed was broken, and had pieces hanging from the bottom of it. Shower curtain was stained and mildewy. Sheets were stained. Only positive thing about this place was the staff and the fact they had a pool for my kids.
3 晚家庭旅遊, 2021年07月21日
Hotel room was clean and comfortable, hallways and elevators could use some cleaning
Abel, 1 晚好友同遊, 2021年07月17日
Poor quality room. Facilities completely dirty all around very low would never stay again.
Miguel, 3 晚家庭旅遊, 2021年07月16日
Had a really bad snell, the front door top lock was broken, and the bathrooms was completely broken, shower was not fit for big ppl water would spill out, and it was really dusty.
Michele, 2 晚家庭旅遊, 2021年07月16日
Check in time was scheduled for 3p. We arrived at 5p. I was informed the room was not ready from the front desk. I asked for an ETA on the room and was given a short “10 minutes” as a response. Given this estimation, I waited in the parking lot in the car with my daughters for a call from the hotel when the room was ready. 40 minutes later I went back in and checked with front desk. Room still not ready. I asked for another ETA and this time was given another 40 minutes before the room would be ready. I could’ve easily done something else with my time if given a proper ETA the first time. I understand a short staffing situation, but casually giving me the “10 minutes” estimation when an actual time frame of an already late check in would have been the better move. Or better yet, offering brochures or making suggestions on places to go while we wait. Instead, my frustration was met with indifference and poor customer service.
Benjamin, 3 晚家庭旅遊, 2021年07月15日
Cleanliness was not a factor and the beds were horrible
Sarah, 1 晚商務旅行, 2021年07月11日
Didn’t have enough housekeeping staff or maintenance needed on hand.
Danny, 2 晚旅行, 2021年06月26日
Terrible experience in all
Brian, 1 晚旅行, 2021年06月26日
The continental breakfast was very limited on Saturday and Tuesday. The staff was very friendly and friendly during our stay
Alvin, 4 晚家庭旅遊, 2021年06月25日
Pleasant stay and very convenient right off the Highway and the staff was terrific.
Joseph H, 2 晚家庭旅遊, 2021年06月11日