Disgusting. All around the worst hotel experience of my life. So bad we not only didn’t stay there but I had to file a complaint to get my money refunded. The facility smelled musty, the staff were unprofessional (one was downright rude). We asked to switch our room due to being made to feel uncomfortable by a staff member acting strangely on the 3rd floor. We simply wanted to be closer to the desk floor and where it was less isolated. My daughter felt just as ill at ease due to this man’s behavior. The 2nd room we were assigned after the desk clerk was done taking her sweet time, rolling her eyes and dismissing our concern hadn’t even been cleaned!! We unlocked the door and could clearly see one of the beds was unmade and the room appeared disheveled. Obviously we went back again and so she had to assign us a 3rd room. The 3rd room had the beds made but it was not clean and disgusting. At that point we decided not to stay.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 15 日
Anat
Anat,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
steven
steven,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 11 日
Bathroom door was locked and had to leave the prod
The reason why we stayed at the hotel was because the hot water heater at my house was not working and the next morning we were leaving for vacation so we decided to stay at the hotel to take a hot shower to get to the airport early in the a.m. We went to bed and around 3 AM in the morning my wife got up to use the bathroom and she closed the bathroom door and then when we woke up at 4:30 to take a shower and to leave, we could not get into the bathroom door because it was locked so there was no way for us to get into the room so we called the front desk and they said someone will be up well after 15 to 20 minutes. No one came up. We contacted the front desk and they said we cannot get anybody until 8 o’clock in the morning and we said that was too late so they gave us a different room so we could take a shower which we did, but my wife had all her products in the shower already so we had to leave those behind and when we got into the other room, it was stifling hot because the AC was not on so we were able just to take a quick shower and leave. I feel that I should be compensated somehow for this.
Keith
Keith,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
El minibar no funcionaba nada bien y el microondas estaba en mal estado.
Adicionalmente algo pasó por la noche, que entraba a la habitación un olor muy desagradable, no supimos sí había gente fumando algo raro o era otra cosa, pero fue molesto.
Alejandro
Alejandro,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Nice place and clean! Very homie and you can relax easily .
Paola
Paola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Craig
Craig,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 6 日
louis
louis,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 3 日
The room was clean except the faucet for the bathroom sink was quite moldy. They only sometimes have coffee available for purchase
Jennifer
Jennifer,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
terbert
terbert,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Allison
Allison,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
Pretty good
The hotel itself was very nice. Our linens were clean and the bed was comfortable. Unfortunately, there was a very distinct odor in the hallways, it smelled like an alpaca.
Cara
Cara,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 16 日
Very convenient, customer friendly.
Frankie
Frankie,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 14 日
apariencia
el hotel en general luce un poco viejo
Alejandro
Alejandro,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Everything was great. Refrigerator and microwave in room made it even better. Great value. Tranquil location.