The first photo on Hotels.com shows an outdoor pool. We called the front desk BEFORE booking to ask if the pool was open, they said it was, so we booked the room. The ONLY reason we booked this hotel so far from Virginia Beach was because it had an outdoor pool. On the way to the hotel, we called the front desk to ask what time the pool was open until that evening. We were told it was open until at least 9pm. After check in, we took a walk past the pool - the gates were unlocked, the signs stated "OPEN" and there were other guests swimming. The next morning we packed up and headed to the pool for the day - it was locked and closed. When we asked the front desk why it was closed, they said they didn't have a permit and that it hasn't been open and wouldn't be open any time soon. After calling the front desk twice AND seeing the pool open upon arrival the day before, this was VERY annoying. This hotel was NOT worth $150/night when we couldn't even use the pool.