This property is located in an alley that is kinda hard to find and very inconvenient. Costumer service is horrible. I booked this place for five days, and three out of five days, they didn’t haev hot water. Well they didn’t have hot water certain hours of the day. When I complained about it, they told me there’s nothing wrong with the water tank and for me just to wait it out. It’s very hot in Vietnam so having an ac in the room is very important. Their ac in the room is old and have a mind of its own. Sometime it works and sometimes it doesn’t. When asked to get it fixed, they say that’s how the ac system in Vietnam. Overall, don’t book this place. All receptionists are quite rude and they don’t care about your concerns.
Behai
Behai,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 19 日
SHENRAN
SHENRAN,6 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023 年 10 月 2 日
The property was nothing like the pictures. It was situated in a fairly narrow alleyway with no access for car. We ended up dragging our suitcases to the hotel in the rain. We were extremely disappointed once checked in and shown our rooms. There was a strong odour from lack of ventilation in both rooms. We opted to upgrade to rooms with windows but they weren't better either. The receptionist sprayed the rooms with a deodorizer but it only masked the smell briefly. Despite paying upfront, we ended up paying to stay at another hotel 50m away and had a much better experience. The receptionist was nice and tried to accommodate us as best she can. It's not her fault that the hotel had misleading advertising materials on expedia and was not at all as described.
Anh
Anh,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023 年 7 月 25 日
An Binh
An Binh,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023 年 3 月 17 日
Marsha
Marsha,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023 年 3 月 11 日
Satisfaisant
Hôtel bien situé, mais les chambres sont en moins bon état que sur les photos .. L'électricité se coupe lorsque l'on enlève la carte, normal, mais hélas cela coupe également le frigo ce qui n'est pas standard . . . Et malheureusement il n'y avait pas de coffre dans les chambres comme indiqué lors de la réservation ...Pas de table ou bureau Le personnel est serviable et à l'écoute.
真實旅客
6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023 年 2 月 19 日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2023 年 1 月 13 日
ミネラルウォーターが部屋にない。
YOSHIAKI
Expedia 真實旅客評語
8/10 非常好
2023 年 1 月 11 日
Great position
Ian
Expedia 真實旅客評語
10/10 好極了
2022 年 9 月 9 日
Great place and affordable pricing
Chris
Chris,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022 年 5 月 2 日
シャワーが少し冷たかったです。
その他は、部屋の綺麗さ、スタッフの人柄などとてもよかったです。
Kazuya
Kazuya,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020 年 11 月 26 日
Excellent service. Upgraded to deluxe room for free. Room looked exactly as it is shown. Happily to come back. Had a great time with staff members.
A smile from room attendant made me believe that staff members there are well-trained