Didn’t take cash to pay for hotel so had to put on card
真實旅客
1 晚家庭旅遊
10/10
Cheryl
1 晚好友同遊
10/10
Kenyon
1 晚旅行
6/10
Overall, the hotel was worth the value. The room was clean and conveniently located for Kings Island. The room layout was little awkward. For instance, you couldn't shut the bathroom door while in the bathroom. The pool floor was dirty, there were no pool towels and there was garbage on the tables.
Amy
2 晚家庭旅遊
6/10
My daughter and I had a wonderful time on the first day but the second day, noticed a bed bug crawling on a pillow. We packed up and I told the front desk lady that we were leaving and would like a refund for the next day (we were staying again) but didnt want to stay after finding the bug. I understand its not their fault, things happen. I was frustrated because I wanted a refund for the night we were not staying but I never got a clear answer on if it was happening or not when I left. I am pleased to say it has been refunded now. Thank you for handling this matter.
Sarah
2 晚家庭旅遊
8/10
Alicia
4 晚家庭旅遊
8/10
真實旅客
2 晚家庭旅遊
10/10
真實旅客
1 晚旅行
10/10
Aaron
1 晚家庭旅遊
10/10
Jeremy
1 晚家庭旅遊
2/10
Johnny
1 晚旅行
10/10
Tricia
1 晚旅行
8/10
The hotel is really nice the pool too. There was some downfalls during our stay but everyone was really nice an trying to accommodate us. Well be back. I think it's a nice hotel out of many that surround it. Our tv didn't work there was a leak in the room but they let us switch rooms hey the weather wasn't good at all they were doing there best I wish I could've got a free night stay I don't like complaining an they were accommodating us in everyway they could. The rooms are so nice with a kitchen and walk in shower. I'm sad to be checking out tomorrow but we'll definitely be back 💗
Athena
3 晚浪漫之旅
8/10
Raymara
1 晚旅行
10/10
Michelle
1 晚家庭旅遊
4/10
Our bathroom was covered in black hair. Asked to change rooms and the lady at the front desk got an attitude.
Christine
1 晚商務旅行
10/10
Autymn
1 晚旅行
4/10
Billing confusion. I booked the room and gave my credit card for my friends sons.
The hotel charged my guest in spite of them informing about the booking.
It was really painful.
Sabapathy
1 晚好友同遊
8/10
Thomas
3 晚商務旅行
10/10
Check in was easy and quick! Receptionist Shalyn was very welcoming and polite
Keyana
1 晚家庭旅遊
10/10
Staff was super nice and very accommodating. They're guest laundry option was a life saver, will definitely be back !
Emily
2 晚家庭旅遊
10/10
Wonderful experience! We stayed here while visiting some family and friends in Cincinnati. Highly recommend!