The staff speak very good English and are very willing to help. Kudos to Ryotaro and Shuya from Guest Services for being exceptional!
真實旅客
2 晚家庭旅遊
10/10
Four Seasons Otemachi is one of the best in the city. The location is very convenient and all staff members are extremely professional. Will definitely be back again the next time I am in Tokyo!
真實旅客
7 晚家庭旅遊
10/10
Tin Shun
3 晚旅行
10/10
Felix
5 晚旅行
10/10
Bin Feng
2 晚旅行
10/10
Adela
3 晚好友同遊
10/10
EXCELLENT!! We will definitely stay in again in our next Tokyo Trips!
TSANG
1 晚浪漫之旅
8/10
KWOK YAN KING
2 晚旅行
10/10
Yao-Chung
3 晚家庭旅遊
10/10
Alberto
6 晚商務旅行
6/10
When I checked in, there was a person at the counter who made me feel slighted. Maybe my English is not fluent enough. When I asked her to speak slowly, she felt a little arrogant. Five-star hotels have front desk workers who can speak Chinese. The staff should be basic. I don’t understand why the lady staff was treated with an attitude that made me feel uncomfortable. My boyfriend also feels the same. Other than that, everything is good
Hui chun
2 晚家庭旅遊
10/10
Huitzu
3 晚家庭旅遊
10/10
景色漂亮
DANNY
4 晚家庭旅遊
10/10
Dickie
10/10
Iching
4 晚旅行
10/10
Joshua
3 晚家庭旅遊
10/10
Beautiful hotel with great views.
jim
1 晚旅行
10/10
Espectacular experiencia
Roberto
3 晚旅行
10/10
thomas
6 晚旅行
10/10
Beautiful hotel, calm haven in bustling Tokyo. Staff go above and beyond, we felt very comfortable here