Excellent staff, very comfortable, food was excellent, place needs some work, all in all…
The birds were very noisy morning and night. They made an absolute mess everywhere.…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
若以信用卡付費，必須另付 1.3% 的手續費
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Great service from staff, especially Bebe in the Escarpment restaurant, and great food as well. The only let down is the room and resort itself. It is old, tired and not maintained. Furniture and bathrooms were old and outdated and cobwebs and insects in cornices. Bed was comfortable and AC was nice and cold. Pool needs to be cleaned more regularly with bird feathers on surface. It needs a good refurbishment overall to bring it up to standard for what you are paying per night.
Declan, 2 晚旅行, 2021年04月28日
Worse stay in very long time. The room was smelly, humid and dirty, plenty of spiderwebs, dust and dirt that had been there for ages, glass doors and mirror plenty of drops and dirt had not been wiped for years. Sliding doors did close leaving a gap of about 10cm and leaving all the heat, humidity and noise come in. Room was not serviced, I checked at reception and got serviced next day, guess what, they only stretched the bed sheets an gone, did not clean, did not get new toiletries or towels. Empty toiletries were at the same place we left them...etc. All together I would not recommend at all staying there, $300 per night is an absolute rip-off. Better look for alternatives. In saying that, the guy that attended us in reception (evening roster) was very nice and helpful)
Joan, 3 晚旅行, 2021年04月18日
The place and staff were good but it needs a bit of revamp and cleanliness
guruprasad, 1 晚家庭旅遊, 2021年04月12日
It is about the only hotel in town, but a cabin at the caravan park probably would have been a better choice. The building and the room was very very tired. Indeed so is the town square and supermarket. Food at the restaurant was good, but main course and entree came in the reverse order -- they did not seem to think this was a problem because they delivered what I ordered.
2 晚旅行, 2021年03月15日
wrong dates didnt realise until too late. lost payment as was no show.
1 晚浪漫之旅, 2021年03月09日
Stayed here for the night. The Aircon worked well. The food was delicious and local cuisine. The hot water was amazing and plentiful. The pool was cooled and shaded. And we got to stay in a crocodile. Don't know what else you need from a stay away.
Adam, 1 晚好友同遊, 2021年03月05日
Staff very friendly, room spacious and comfortable, out door area needed cleaning
2 晚旅行, 2021年02月21日
This hotel(motel) is old and tired. The room had mould on the air vents and we requested and received a room change. For a Mercure hotel this was way below the standard for the rate charged. Staff were excellent and the restaurant 1st class.
Linda, 3 晚旅行, 2021年02月13日
Garden room was in great condition, new appliances, very clean and tidy. Food and service was excellent.
2 晚旅行, 2021年01月22日
From some other reviews I was expecting, old, tired and run down, so I was pleasantly surprised when I got there to see the place is wonderful and those reviews must have been from hoity toity demanding people. The room was lovely, the people were lovely, the restaurant was lovely, it was all great. The girl at the front desk was a gem, the restaurant want stay were all great, it was all wonderful!
Stephanie, 1 晚旅行, 2021年01月16日