8/10 Muy bueno
8 de julio de 2025
The beach is not good if it compares with other hotels in the area. The room was not ready at the check in time. It was ready more than 40 mins after and it was not the one I chose (a double twin was delivered instead of one king bed. In addition to that, be careful with the aquatic packages offered by a third party vendor into the hotel. I had a really bad experience with a private boat tour for my family, although the vendor is not part of the hotel, the hotel partners with this third party vendor (with room charge) to offer packages to the guests. Positive aspects: facilities are new (it compensates that the beach is not good), staff friendly and lovely, the spa is actually a very good experience. Food and drinks are high quality. Events & entertainment are very good too, my kids enjoyed.
FEDERICO
FEDERICO, se hospedó 4 noches
Opinión verificada de un huésped de Orbitz
