Reservation made thru Hotel.com...when I arrive at the property, they are over booked so I'm left with no room. The receptionist had the worst attitude.
I had a one night stay and it was pleasant the staff was friendly and helpful, thank you.
First Time Visit
The outside of the hotel was very well kept but the room was very worn, definitely in need of an update.
room was dirty - carpets were stained and filthy. but hotel was full so no ability to change rooms. spoke to the front desk and they did give me a bit of a credit for the condition of the room
Lois V，2 晚家庭旅遊
It was good
The entire hotel smelled like smoke. People talking loud at 4:30 in the morning.
Roaches and poor condition.
Room was in poor condition, chipped counter tops, only one towel, dingy. Worst part was having to kill not one but 2 roaches before even 10pm. Couldn’t fathom sleeping in a room where roaches might crawl into my bed. Informed front desk. It got no response so I left. Room 321 in case you need to know.
Don’t stay here
When we arrived, we were told we had no reservation and that they had no rooms available. The confirmation code wasn’t working so they said we couldn’t be refunded because we weren’t in the system even though we had a confirmation email (we had prepaid). When we finally got things figured out and went to our room, the bed wasn’t made (no sheets) and the shower curtain was also missing.