Located near Paseo Cayala, Hilton Guatemala City offers a luxurious retreat with a daily manager's reception and garden views. Enjoy the outdoor pool, gym, and helpful multilingual staff while savoring breakfast at Restaurante Las Ventanas or meeting friends at the bar.
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
What's nearby
Oakland Mall - 5 min drive - 4.2 km
Embassy of Mexico in Guatemala - 6 min drive - 5.6 km
La Aurora Zoo - 6 min drive - 5.9 km
U.S. Embassy in Guatemala - 6 min drive - 5.9 km
Paseo Cayala - 6 min drive - 4.3 km
Getting around
La Aurora Intl. Airport (GUA) - 21 min drive
Restaurants
Starbucks - 20 min walk
El Rincón del Loto - 6 min drive
Café Barista - 4 min drive
Diacá - 7 min drive
Krispy Kreme Arkadia - 3 min drive
About this property
Hilton Guatemala City
At Hilton Guatemala City, you'll be within a 10-minute drive of U.S. Embassy in Guatemala and Paseo Cayala. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Las Ventanas, which serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
130 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 20 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Onsite valet parking (USD 10 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
Restaurant
Bar/lounge
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Working away
Business center
12 meeting rooms
Conference space (49729 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1995
ATM/banking
Safe-deposit box at front desk
Garden
Piano
Fitness center
An outdoor pool
Reception hall
Colonial architecture
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible restaurant
Front entrance ramp
Wheelchairs available on site
Magnifying mirror
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Egyptian cotton sheets
Select Comfort mattress
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 10 per night (rates may vary)
WiFi is available in public areas for USD 10 per day (rates may vary)
Wired internet access is available in guestrooms for USD 10 per day (rates may vary)
Wired internet access is available in public areas for USD 10 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 17 to 20 for adults, and USD 17 to 20 for children
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per night
Parking
Valet parking costs USD 10 per day
Policies
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City
Frequently asked questions
Does Hilton Guatemala City offer free cancellation for a full refund?
Yes, Hilton Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Guatemala City?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Guatemala City?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hilton Guatemala City?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Guatemala City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Guatemala City and nearby?
Hilton Guatemala City has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Hilton Guatemala City?
Yes, there's an onsite restaurant, Restaurante Las Ventanas.
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Reviews
Hilton Guatemala City Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Location
8.8
Staff & service
9.0
Eco-friendliness
8.8
Property conditions & facilities
Popular mentions
Service staff
Room
Restaurant
Location
Food
Amenities
Refrigerator
Water
Gardens
Bed
Reviews
10/10 Exceptional
Jun 8, 2025
Excellent customer service. Very clean and great location
Jessica Gallo
Jessica Gallo, 3-night trip
10/10 Exceptional
Apr 24, 2025
Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Christina
Christina, 2-night trip
8/10 Very good
Dec 27, 2024
Great hotel and nice arquitecture.
Alfredo
Alfredo, 2-night trip
10/10 Exceptional
Apr 17, 2025
Excellent property
Jennifer
Jennifer, 1-night trip
4/10 Fair
Jul 2, 2025
Hotel smelled very bad
Shardai
Shardai, 1-night trip
10/10 Exceptional
Apr 11, 2025
Great service
Milton
Milton, 1-night trip
10/10 Exceptional
May 6, 2024
Nice place to stay.
Judith
Judith, 3-night trip
10/10 Exceptional
Jan 11, 2025
amazing services i love the place
Giovanni
10/10 Exceptional
May 12, 2025
This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Alex
Alex, 4-night trip
10/10 Exceptional
Mar 24, 2025
Wonderful start to our honeymoon ❤️
Lesbia
Lesbia, 2-night trip
10/10 Exceptional
Dec 3, 2024
The hotel is spectacular! We loved it!
Jennifer
Jennifer, 4-night trip
10/10 Exceptional
Jun 3, 2025
All gravy
Gloria
Gloria, 1-night trip
10/10 Exceptional
Aug 14, 2024
Beautiful property.
Darnell
Darnell, 2-night trip
10/10 Exceptional
Aug 7, 2024
Staff was very friendly and available to assist with all of our questions and needs.
Daniel
Daniel, 1-night trip
6/10 Good
Dec 31, 2024
Nice hotel. But staff could be more helpful
Kelly
Kelly, 1-night trip
10/10 Exceptional
Jul 21, 2024
Beautiful property
Jill
Jill, 1-night trip
10/10 Exceptional
May 2, 2024
Great guest services!
Arvind
Arvind, 1-night trip
10/10 Exceptional
Mar 23, 2023
Beautiful place
Wonderful staff
Cesia
Cesia, 1-night trip
10/10 Exceptional
Jan 31, 2025
Nice and clean
martha
martha, 1-night trip
10/10 Exceptional
Aug 8, 2024
Everyone was very friendly 😊
Karlton
Karlton, 5-night trip
10/10 Exceptional
Oct 23, 2022
Best Hotel
Hotel was exceptionally clean and everyone super friendly and attentive. Loved the location and design of the hotel!! I will be staying here again on my next trip.
Freddy
Freddy, 2-night trip
10/10 Exceptional
Aug 7, 2024
I love the tranquility of the place. The staff incredible!!
Miriam
Miriam, 1-night trip
10/10 Exceptional
Dec 13, 2024
Great
Miguel
Miguel, 1-night trip
4/10 Fair
May 1, 2025
Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.