Great location and view but hotel was very basic, not clean, no services (even had to ask for towels), no housekeeping services.
Jennifer
Jennifer,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 22 日
Beware: Disgustingly filthy! Many violations!
After my stay I discovered that there are numerous negative reviews describing the same issues, which clearly indicates that you were already aware of these conditions. By continuing to accept consumer payments and deny refunds, you are complicit in perpetuating this scam. Lastly, I am actively exploring the possibility of a class action lawsuit against you and 41 Lakefront Hotel for the repeated pattern of negligence, deception, and the mental and emotional distress caused to myself, my wife and other consumers before and after us. If there is a pathway to hold you legally accountable, I will ensure it is pursued. Denying me a refund under these conditions clearly shows how much you value profits over the health and safety of consumers who blindly trust they are getting a value out of their stay based on the newly $400 a night room we paid. All of you are disgusting human beings and I will not sleep until you get everything that is coming to you for your lawless actions. So help me God I will not let this rest until you are all fined, jailed or shutdown. And if that fails to happen I hope your offspings pay a lifetime for your sins - all of you involved!
Maurice
Maurice,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 22 日
Tom
Tom,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Gleb
Gleb,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Ely
Ely,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 16 日
BRUCE
BRUCE,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Room was not really cleaned stain on towels, and pillow cases
Mold in shower
Dirt near garbage can in bathroom
Mirror and windows dirty
One night stay so just need a place e to stay
Stephanie
Stephanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Hailey
Hailey,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Ericka
Ericka,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
Subpar
The hotel has potential but it’s lacking in a few things. The front desk staff were great! The hotels appearance in the lobby is lacking. The elevators are SCARY! One is under construction and the other makes you feel like it’s your last ride. The hallways were fine but the room it’s self felt dirty and dated. The beds were practically on the floor and the mattresses are terrible full sized boxes. The bather lacked amenities that are basic and included in other chains like Hilton.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
Hotel needs to focus on the details
Elevator still out for over a week so wait times were longer since we were on top floor. Bed framing was ripped and pieces falling off. Chair arm was filthy and stained so we covered it with bathroom towel and we killed two fuzzy spiders running around in the bathroom. View was beautiful though
Susan
Susan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Birthday Week Stay!
The room was clean. The view of the lake was awesome! Having a walking trail next to the lake was great as well! Having only one elevator working was a minor annoyance.
Glen A
Glen A,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Pretty lake views. Book for the lake, not the pool
The hotel is pretty and right on the lake. Good walking distance to restaurants & shops in downtown Geneva. The pool is very tiny; at first sight it was mistaken as a hot tub. Service at the restaurant was slow, I'd recommend walking to a nearby restaurant. We were excited to see a washer & dryer on the 2nd floor, but the washer wasn't working.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 26 日
Carol
Carol,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Peg
Peg,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 23 日
We really liked everything other than the fact that we arrived from another state, arrived early. Had to pay $30. I literally put our luggage in the room and went on the wine trail. I don't know why you would charge a fee, since the room is reserved and empty.
Donna
Donna,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Thomas
Thomas,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 19 日
The bathroom had not been deep cleaned in a LONG time... Yes, the pictures look nice, but once you get in your room... Not so much. The mattress was like being in a Motel 6, in fact, their mattresses are likely better!