The online check-in process was smooth and the staff was very friendly! Unfortunately, those were the best things about my stay. When I arrived, the A/C was out in the lobby and hallways. Shortly after that, the elevator malfunctioned and was out of order for the rest of the night, until the next evening. The free weights were not in the fitness room, but had to be "checked-out" from the front desk. My room was okay; the blow dryer was questionable. It sparked after being used for 10 seconds. Breakfast was okay. Unfortunately, this visit will probably turn me off from LaQuinta Inns for a while.