The room had bad smell. Breakfast was not fully open cause of covid. Room wasnt ready…
Just like many of the other reviews, it wasn't a great stay. It was cheap, and the beds…
住宿表示有確實遵守Commitment to Clean (Choice)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合Commitment to Clean (Choice)，加強清潔與消毒措施。
此住宿接受Visa 卡、萬事達卡、美國運通卡、發現卡、大來卡、JCB 卡和蘭奇卡付款，恕不接受現金。
Margarita, 1 晚家庭旅遊, 2021年08月15日
It was awful. The lady at the front desk was so rude. We didn’t have water in our room for the first 2 hours we were there and we were trying to get ready for a show. The ac in the hotel was apparently broken so the small ac unit in our room was struggling to keep it below 75. Our phone also didn’t work, so I had to walk down for any issue and there were many. When I first came down to ask about the water and ac the lady rolled her eyes and wouldn’t even make eye contact. She barely acknowledged me and just said it’ll be fixed . I asked when and she repeated herself “it’ll be fixed.” And to top all of that off the bathroom was disgusting.
Linda, 1 晚好友同遊, 2021年08月13日
Room was good, clean and priced perfectly
John, 4 晚旅行, 2021年08月10日
Staff was nice. Stains on sheets, bathroom wasn’t clean, hole in bathroom door that had not been fixed. It definitely needed to be updated.
Kelly, 1 晚家庭旅遊, 2021年07月30日
Bed bugs! Within 5 minutes of getting into the room and getting settled in settled in, we noticed a bug on the pillow. We immediately went to the desk to tell them, and they offered the only other room available, which was next door. Not ideal, but it was 10:30 pm, and we had nowhere else to go. Otherwise we would have just left. Additionally, although we were told that it was a non-smoking hotel, the entire hallway smelled like smoke. It wasn't as bad in the room, but it was enough that I had a headache the entire stay. The next morning at checkout, the manager was apologetic, but I don't love the fact that we paid full price after having to deal with bed bugs and cigarette smoke.
Matthew, 1 晚家庭旅遊, 2021年07月23日
Everything was fine except the shower bar was broken and hanging down at an angle. It still worked at holding the shower curtain but not ideal. This rod definitely need some maintenance.
Bruce, 1 晚商務旅行, 2021年07月22日
I will return. Easy luggage to room. Clean. Good electric. Firm bed. Quiet. Good COVID protocols.
Rick, 1 晚旅行, 2021年07月15日
Quality Inn Richmond needs some work. The bed was comfortable, but the shower pressure was poor. The hallway carpets are in dire need of cleaning and there was a burn hole in the comforter. The front desk staff was friendly & helpful, especially Layla. There is a 7-11 in front of the hotel with sketchy people hanging around outside. My main complaint is that there’s is no hotel shuttle, although it is advertised on their hotels.com page. I would probably not stay here again.
Kathleen, 1 晚旅行, 2021年06月29日
It took forever to check in. The girl working the desk had the phones ringing and a line formed. She was friendly enough, just too much going on for one person. We were not given any information about amenities, but there really weren't any. We came in after a long flight and the kids were looking for a treat. The vending machine was empty except a few bags of peanuts. Our air conditioner sounded like it was preparing to launch into space every time it turned on, but we were exhausted so we tuned it out! Overall, it wasn't the best but not the worst!
Heather, 1 晚家庭旅遊, 2021年06月23日
I still have not received my deposit back $100
Toni, 4 晚家庭旅遊, 2021年06月23日