Paid for balcony only to have a huge wasp nest above our heads, as well as giant water…
Upon arrival and during the stay the A/C in common areas of the hotel was not working.…
住宿表示有確實遵守Commitment to Clean (萬豪)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿確認有配合Commitment to Clean (萬豪)，加強清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
此住宿接受Visa 卡、萬事達卡、美國運通卡、發現卡、大來卡、JCB 卡和銀聯卡付款，恕不接受現金。
Michael, 1 晚旅行, 2021年09月25日
Our room was not as described but it was adequate. Room was clean but I always take extra precautions. The staff was excellent in their duties. Air conditioning was loud and somewhat inaccurate in temperature if you turned it down to cool it would get too cool and if you tried to correct it bya degree out two it became too hot. There was no exact temperature control. No microwave. But adequate for our one night stay.
Lori, 1 晚商務旅行, 2021年08月31日
Brief stay but very pleasant and accommodations were very clean and comfortable. Everyone very Covid conscious and mandatory mask wearing in place. Will definitely return!
Charlene, 1 晚商務旅行, 2021年08月23日
Front desk staff. 2 of 3 seemed to care about their job and the hotels guest. Rude from check in to check out!!! If I'm just here for a check was a person their employed at this hotel. My shower didn't work maintenence was sent promptly but couldn't and did not repair anything. Had my family not been there for the event we were attending and allowing me to use their shower. I would've been waiting to be moved to a new room. Upon check out I informed front desk about the issue and her only response while picking her nails was oh yeah I've been made aware. That's it and that's all. No sorry for the inconvenience or anything.
Mikyah, 1 晚家庭旅遊, 2021年08月20日
Customer service was lacking at front desk, service at the coffee bar was extremely slow and we finally gave up and went elsewhere. Beds way too hard. Great location and very clean.
Michael, 1 晚旅行, 2021年08月02日
My first family trip to Durham did not start off well. We were a family of six and were initially placed on two different floors although I wanted to be near the rest of my family. On our first night, my daughters had to change their room because blood was on the pull out sofa. The second night their room had to be changed due to ants. After my first night, the hotel was accommodating and changed the room where my husband and I stayed to be on the same floor as my daughters; however, our first room had a cracked bathroom sink. I will not stay at this hotel again.
4 晚家庭旅遊, 2021年07月20日
Very nice hotel. Clean room, extremely comfortable bed. Great place to stay whenever I visit relatives in this area. Pool was open so that was a nice treat.
Nicole L, 2 晚家庭旅遊, 2021年07月17日
The staff was great. Enjoyed the lobby space and the outdoor pool area. The rooms were older. The furniture had wood/ faux wood that was peeled back & the bathroom fan made a very weird wheezing sound once it was on for a few moments. The hotel is basically two mini-towers that are only collected with the 1st floor so room 310 and 330 are not reachable on the same floor. Instead you go down the elevators/stairs and then walk through the lobby to go up the elevator/stairs on the other side.
1 晚家庭旅遊, 2021年07月10日
Overall it was good. We just found a few cockroaches which means there’s old food around. Suggesting more frequent housekeeping
14 晚家庭旅遊, 2021年07月10日
Comfortable stay very convenient to Duke University and stores and restaurants. Staff very friendly and accommodating.
3 晚家庭旅遊, 2021年07月09日