Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel in Richmond with indoor pool and bar/lounge

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Richmond

Lobby - Embassy Suites by Hilton Richmond (Richmond)
Interior - Embassy Suites by Hilton Richmond (Richmond)
Lobby - Embassy Suites by Hilton Richmond (Richmond)
In-room safe, desk, laptop workspace, iron/ironing board - Embassy Suites by Hilton Richmond (Richmond)
Bar (on property) - Embassy Suites by Hilton Richmond (Richmond)
Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness center
  • Self parking
  • Room service
  • Conference center
  • 12 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
$130 nightly
The total price is $152
Dec 24 - Dec 25
Total with taxes and fees

Room options

Available filters for rooms
Showing 18 of 18 rooms

Suite, 1 King Bed, Shower

8.2 out of 10
Very good
(67 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(37 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Fan
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Capitol Suite

  • Sleeps 4

Two Queen Suite with Sofa Bed

  • Sleeps 6

Corner Suite

  • Sleeps 4

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Corner Suite with Roll in Shower

  • Sleeps 4

3 Rm Family Ste-1 King/2 Queens-1 Bathrm/Shwr

  • Sleeps 7

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4

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About the neighborhood

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Bon Secours Heart Institute at Reynolds Crossing - 15 min walk - 1.3 km
  • Bowlero Richmond - 18 min walk - 1.6 km
  • Henrico Doctors' Hospital - 3 min drive - 2.1 km
  • Colonial Shooting Academy - 3 min drive - 2.8 km
  • Bowlero West End - 3 min drive - 3.8 km

Getting around

  • Richmond Intl. Airport (RIC) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cicis - ‬19 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Embassy Suites by Hilton Richmond

When you stay at Embassy Suites by Hilton Richmond, you'll be within a 15-minute drive of Short Pump Town Center and Virginia Commonwealth University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests are recommended to download the property's Hilton Honors App mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 10.00 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 12 meeting rooms
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered.
Atrium - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs USD 10.00 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Richmond?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Richmond?

Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Richmond?

Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Embassy Suites by Hilton Richmond and nearby?

Embassy Suites by Hilton Richmond has an indoor pool and a fitness center.

Are there restaurants at or near Embassy Suites by Hilton Richmond?

Yes, there are 2 onsite restaurants, featuring international cuisine.

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Reviews

Embassy Suites by Hilton Richmond Reviews

7.6

Good

7.8

Cleanliness

7.6

Amenities

8.4

Staff & service

7.8

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Elevator
Bathroom
Bed
Water
Food
Parking
Family friendly

Reviews

8/10 Very good

It was actually very nice and quiet. Although it wasn’t as clean and tight as I would’ve liked it
Deseanta, 1-night trip

6/10 Good

We had an ok stay. It was one of the oldest Embassy Suites we ever stayed at and it showed in our room. Our bathroom was in desperate need of renovation. The heat did not work last night or the night before-we could not get it above 60 degrees on the last night. Breakfast was good-great staff there. Great location.
Catherine, 2-night trip

10/10 Exceptional

Great staff, food options, happy hour and our room was nice.
Candace, 3-night trip

10/10 Exceptional

Our choice hotel in Richmond

We chose this hotel every time we come to Richmond. It’s in a good location. Favorite things about this hotel: affordable, friendly staff, atrium, omelette breakfast, bedrooms with separate sitting room with tv, sink, microwave and small fridge and the shower water pressure is great!
3-night trip

8/10 Very good

Hotel is great, guest not so much

I love staying at the Embassy Suites because the breakfast is amazing and the rooms are spacious. However, this time was not as pleasant. The pool was filthy when we went in the morning so we couldnt use it. During breakfast a group of young children were running all over the place and a few of the male children did not have shirts on and they were not supervised at the breakfast buffet. Guest were totally uncomfortable. I think management has an obligation to ensure that guest supervise their children and are appropriately dressed in the dinning area. I just wish people were considerate of other guest and used some common courtesy and etiquette.
Tamika, 2-night trip

8/10 Very good

The property is nice but is old and could definitely use some repairs and upgrades to bathroom. Toilet seat needs replacement and doors need cleaning or a paint job. The buffet breakfast was amazing.
Karen S, 2-night trip

10/10 Exceptional

Very nice staff and clean rooms
Sharee, 2-night trip

4/10 Fair

Property is very dirty, below any standards. If you're looking for Hilton property, this one is not Hilton standards. Elevators were so slow, wait time 6-10 minutes, one day was 15 minuntes, because it was weekend and busy.because only 2 elevator working, other 2 have been out of service and broken for months. Staff in breakfast area Daryll, Yvonne, Carrol were extremely helpful and very friendly. Annette at front dest very polite and friendly, all others were always preoccupied with their phones to greet you. GM John was extremely helpful and caring.
Floors are not cleaned
Zema, 7-night trip

10/10 Exceptional

Great stay. Great breakfast.
Nathan, 1-night trip

2/10 Poor

This was by far the worst Embassy Suites I’ve ever been. I paid premium price for a run down hotel The staff was super friendly and attentive to our needs. I’m extremely disappointed
Ivan, 1-night trip

10/10 Exceptional

The staff was amazing everyone was very friendly loved the room and the bar restaurant food was delicious and the nightly reception was awesome would definitely stay here again
jennifer, 3-night trip

6/10 Good

The property is old. Some rooms had no air.The elevators were slow, and two were out of order. The staff is amazing food was by far the best!!! I loved the stay they just need to do a few upgrades.
Annette, 4-night trip

10/10 Exceptional

We enjoyed the welcome Happy Hour and the hot breakfast. The staff was friendly and helpful. The room was quiet and comfortable.
lisa, 1-night trip

10/10 Exceptional

Exceptional

Exceptional. Staff was very friendly and courteous. The exterior is a little outdated but overall we enjoyed our stay. I would stay here again.
Yolanda, 2-night trip

10/10 Exceptional

Nice breakfast
Philip, 1-night trip

6/10 Good

The hotel staff were very helpful. My only issue is that the AC was not working, and for an expensive 2 day stay, not having a working AC is an issue
2-night trip

10/10 Exceptional

Breakfast was good, omelettes were delicious, staff were professional! No complaints! Will definitely stay here again!
wendy, 2-night trip

8/10 Very good

Fantastic service, made our stay really enjoyable. The bed was really comfortable. Breakfast was really tasty. Happy hour drinks were great and they had chips & salsa and hummus. Another guest told us the property is about 35-40 years old, and it's showing it in some places. Two of the elevators were broken, so it made things a little slower, but not too bad. The pool was over chlorinated and COLD!
Catherine, 1-night trip

10/10 Exceptional

Pros - Conveniently located for trips to Jefferson's Estate, Colonial Williamsburg, Jamestown, and other Virginia sites. Great breakfast buffet. Love the courtyard style hotel center. Cons - Our room was in need of some woodwork repair. Sunday we didn't get any room attendance and only got room coffee replenished once during the 5 day stay.
Roger, 5-night trip

8/10 Very good

The property itself needs to be updated and refreshed. The staff was wonderful and everyone was so friendly from the cleaning staff in the hallways checking in on us to the staff in the breakfast area. We were very pleased with the location and the staff made the stay pleasant.
Stacey, 4-night trip

4/10 Fair

This hotel has a really nice vibe. It feels open and bright, with big suite-style rooms and cool glass-walled elevators. Breakfast had plenty of choices, including an omelet bar, and every staff member we met was super friendly and clearly working hard. Parking was easy, and there’s a Sheetz right next door for extra convenience. The downside is that the upkeep isn’t where it needs to be. The pool was one of the main reasons we booked, but it smelled like a fish tank and the water was cloudy. Most of us skipped swimming, and the pool was closed the next morning which tells me others probably noticed too. Our room also showed signs of wear, like wallpaper peeling, towel racks coming loose, and a faucet leak that dripped onto the towels below. Even the ice bucket had food residue left from a previous guest. Great concept and great staff, but the property really needs some updates to live up to its potential.
Twyla, 1-night trip

10/10 Exceptional

quiet and clean
Douglas, 1-night trip

10/10 Exceptional

The rooms are spacious and the bed is very comfortable. I like the fact there’s a television in each room of the suite.
Nannette, 3-night trip

10/10 Exceptional

Great experience

Great experience! All of their staff were friendly and the bar experience was nice!
Natasha, 2-night trip

6/10 Good

I really like the location of the property. Some front desk employees were not as friendly as others. My only complaint was the bathroom shower curtains. They were very moldy and dirty. Bathrooms are extremely small and have no ventilation. Shower heads will drip out all night. Love the breakfast!
Maria, 3-night trip