We had to move to three different rooms.
Room one had a Huge water bubble leak coming from the ceiling and smelled misty showers and bathroom were dingy and outdated very small as well.
Room two had a leak coming from the wall behind the shower we had maintenance in our room close to midnight and said they couldn’t do anything because they needed to cut into the wall front desk said we had to wait until the next day to move rooms as they were fully booked. So we had to move all of our things out of the second leaking room and then after a full day at universal move everything into room 3 which finally had no leaks.
The air conditioning was also out in the whole building the first night we were there. I was comped parking and hotels.com gave me a credit on my account but I spent 1k on two rooms and was comped like $300 dollars. The only good thing about the hotel was the breakfast surprisingly. Would absolutely never stay here again.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 1 日
Needs remodel
Place needs a remodel. Faucet on the tub was broken. Handle came off and water had a continuous drip
Ryan
Ryan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Wilchita
Wilchita,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Judah
Judah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 30 日
Wilchita
Wilchita,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Chandrika
Chandrika,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Ortrene
Ortrene,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 16 日
Lucinda
Lucinda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Nice stay
Hotel was very nice and in a good location. Staff were friendly and courteous. Room was big. I liked everything about the stay except the gates in/out of the parking lot. The hotel key cards didn’t seem to open any gate so I had to call service each time. I saw others having the same issue.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Kimberly
Kimberly,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
They did a great job accommodating to our needs. Thank you for a great stay.
Steve
Steve,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Nice stay!!
Great stay for one night! Wonderful breakfast and enjoyed the nightly happy hour! We arrived at 11 am and they had a room ready for us which was so nice because we have a little one that needed a nap. The only downside was our room was in the front of the building and it was extremely loud with the bars and restaurants across the street. Music and noise went on until 2 am making it very difficult to sleep.
Jenna
Jenna,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Parking Cost Increases Already High Cost
We like the hotel and the location, but the charge for parking is outrageous. The hotel cost is already high, and then you have to fork over $23 a day for parking! We are staying at the Embassy, so where else are we going to park? This policy needs to change.
James
James,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Katrina
Katrina,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Suha
Suha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Great hotel ambiance
Ms. Candace went above and beyond to ensure we had an amazing stay! She was very helpful and attentive to the smallest details ensuring we had everything we needed and wanted for the ultimate guest experience! The hotel ambiance was very good and the breakfast was good quality! The lady at the omelette station was not only cooking omelette to perfection but they were served within minutes of ordering. The housekeeping staff was very friendly and attentive! Antonio did a great job when answering questions and offering us information on things to do locally! Will definitely be back!
K. Muhammad Kebe
Khadijah
Khadijah,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Denise
Denise,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Lafederia
Lafederia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Brian
Brian,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Luis
Luis,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
Overall good stay. Only negative portions of our stay was the initial room charade. There was a few rooms that needed a little extra TLC. However, the manager and staff quickly worked to rectify the problem which instantly returned our stay to a good status.