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Four Points by Sheraton Surabaya, Pakuwon Indah

4.0 star property
Art Deco hotel with outdoor pool, connected to the convention center, near Pakuwon Mall

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Photo gallery for Four Points by Sheraton Surabaya, Pakuwon Indah

Rooftop bar, alfresco dining, open daily
Property video
Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Frette Italian sheets, premium bedding, in-room safe, desk
Daily buffet breakfast (IDR 154880 per person)
Four Points by Sheraton Surabaya, Pakuwon Indah is an upscale haven near Al-Akbar Mosque and Pakuwon Mall. Tee off at the 18-hole golf course or unwind with a cocktail at the bar while taking in the views of lush greenery from your room.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Children's pool
  • Conference center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe

For families (6)

  • Children stay free
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is NT$2,370
NT$2,868 total
includes taxes & fees
Nov 30 - Dec 1

Why we love this property

Art deco with a view
Marvel at this hotel's art deco architecture before heading up to the rooftop garden for a scenic vista and a breath of fresh air.
Diverse culinary scene
Savor Indonesian or international cuisine at the hotel restaurant with al fresco dining. The bar awaits, while breakfast includes vegan and vegetarian options.
Luxurious sleep sanctuary
Slip into soft bathrobes after waking from premium beds with Frette Italian sheets. Blackout drapes ensure sleep isn't disturbed at dawn.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) | Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
LED TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premium Deluxe, 1 King)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Premium Deluxe, 1 King)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
LED TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)

Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LED TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)

Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
LED TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Deluxe Guest Room, 1 King)

Room, 1 King Bed (Deluxe Guest Room, 1 King) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Deluxe Guest Room, 1 King)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
LED TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living room | 49-inch LED TV with cable channels

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Dining table
LED TV
Sofa bed - twin
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, 1 King Bed

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
2 bedrooms
Bidet
Bathrobes
  • 38 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Four Points by Sheraton Surabaya, Tunjungan Plaza
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 293 reviews
The price is NT$2,276
NT$2,754 total
includes taxes & fees
Nov 29 - Nov 30
Four Points by Sheraton Surabaya, Tunjungan Plaza
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About the neighborhood

Map
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, 60216

What's nearby

  • Pakuwon Mall - 1 min walk - 0.1 km
  • Pakuwon Trade Center - 5 min walk - 0.4 km
  • Surabaya Zoo - 8 min drive - 8.0 km
  • Tunjungan Plaza - 11 min drive - 9.5 km
  • Suramadu Bridge - 20 min drive - 24.2 km

Getting around

  • Surabaya (SUB-Juanda) - 42 min drive
  • Tandes Station - 19 min drive
  • Surabaya Pasar Turi Station - 29 min drive
  • Surabaya Gubeng Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Magnolia restaurant - ‬1 min walk
  • ‪Yamagoya Ramen - ‬1 min walk
  • ‪Steak 21 - ‬2 min walk
  • ‪Fajar Chinese Restaurant - ‬1 min walk
  • ‪Crunchäus - ‬1 min walk

About this property

Four Points by Sheraton Surabaya, Pakuwon Indah

Four Points by Sheraton Surabaya, Pakuwon Indah puts you within a 15-minute drive of Tunjungan Plaza. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Djaman Doeloe Restaurant, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 310 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (IDR 50000 per stay)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Pro golf lessons
  • Access to nearby health club
  • Golf lessons nearby

Working away

  • Computer station
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop garden
  • Adjacent to a golf course
  • Golf driving range on site
  • An outdoor pool
  • Shopping mall on site
  • Golf pro shop on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Djaman Doeloe Restaurant - This buffet restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Soiree Rooftop Bar - This rooftop bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 154880 for adults and IDR 77440 for children
  • Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 605000.0 per day

Parking

  • Valet parking costs IDR 50000 per stay
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points by Sheraton Surabaya Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah Hotel
Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya
Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya

Frequently asked questions

Does Four Points by Sheraton Surabaya, Pakuwon Indah offer free cancellation for a full refund?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Surabaya, Pakuwon Indah?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Four Points by Sheraton Surabaya, Pakuwon Indah?

Sorry, pets aren't allowed.

Is parking offered on site at Four Points by Sheraton Surabaya, Pakuwon Indah?

Yes, there's free self parking.

Is airport shuttle service offered by Four Points by Sheraton Surabaya, Pakuwon Indah?

Yes, an airport shuttle is available. The charge is IDR 490000 per vehicle one-way.

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Four Points by Sheraton Surabaya, Pakuwon Indah and nearby?

Four Points by Sheraton Surabaya, Pakuwon Indah has an outdoor pool and access to a nearby health club.

Are there restaurants at or near Four Points by Sheraton Surabaya, Pakuwon Indah?

Yes, Djaman Doeloe Restaurant offers alfresco dining and Indonesian cuisine.

What's the area around Four Points by Sheraton Surabaya, Pakuwon Indah like?

Four Points by Sheraton Surabaya, Pakuwon Indah is a short 1-minute walk from Pakuwon Mall and 5 minutes' walk from Pakuwon Trade Center.

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