Was a bit confusing getting from the room to parts of the resort. The signs could be…
Property in general was ok, however level of service offered for a 5 star was not…
住宿表示有確實遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。4 歲以下房客禁止進入 SPA 池。
4 歲以下房客禁止進入 SPA 池。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
We liked the overall area, everything was well kept (plants, paths, etc.). All staff was kind and friendly. Kids club was a big plus for families with children, having a friendly staff also to kids who do not understand EN/FR. Overall good catering except for the ice cream that could be better. What disappointed us a bit were the locations within the area with a very poor or no wi-fi signal, even at the pool, as well as a lack of sunbeds near the pool and on the beach. If you do not wake up early enough, you probably won´t find a vacant sunbed anymore during the day. But on the whole we enjoyed the stay there.
Michal, 3 晚家庭旅遊, 2020年02月12日
Stay away from this hotel! We had a terrible experience there and I wouldn’t recommend anyone to stay there. We stayed there for 4 nights, on our last night, when organizing our stuff before the flight we found out that someone was picking our things and took 150$ out of 500$ we had (probably didn’t take all the money because they hoped we wouldn’t notice), when reporting the guest relations and reception they didn’t seem to be surprised and didn’t really do anything about it, only promised they will investigate it. Obviously it wouldn’t help us and we won’t get our money back and not only that, when checking out- we found out some extra charges we didn’t have (also here probably there are people that don’t check their bill and pay things they shouldn’t!) and they didn’t even apologized on it and requested us to pay the money! I would expect them to not charge us for 120$ of charges we had in order to make us to feel a little bit better after this terrible experience of knowing that the someone of the hotel staff got inside our room and picked our personal stuff! Shame on you and hope other guests will be aware that there are thieves walking between them, whatcha your stuff carefully! The location of the hotel is great but there are other hotels that self-respect theirselves and wouldn’t allow their guests to leave with such a bad feeling and aggravation.
Mor, 4 晚旅行, 2019年12月15日
We had an amazing holiday at Long Beach. Excellent facilities and activities for the entire family. Only downside was the high cost of meals and drinks but otherwise everything else was great. Higly recommend this resort for families.
5 晚家庭旅遊, 2019年12月14日
Very good hotel, a lot of water activities included, very beautiful pools. All the staff are very helpful, nice. And Thank you to Navin for your help in Ile aux Cerfs.
4 晚旅行, 2019年12月12日
Very spacious, nice beach, great gym and sports facilities Food was so so, however it was ebookers’ fault because they sold room + breakfast and breakfast was not included, so I need to pay myself. Very embarrassing!
7 晚旅行, 2019年11月26日
Very nice beach. Clean and spacious room. Good pool facilities for kids.
1 晚家庭旅遊, 2019年11月03日
Liked the spaciousness, The staff are absolutely marvellous. Disliked the shortage of electrical outlets in the room.
2 晚浪漫之旅, 2019年10月17日
Big rooms, nice patio, long beach, amazing pools abs spa
1 晚旅行, 2019年08月14日
Staff needs to be better trained for taking care of guest.
Manish, 4 晚家庭旅遊, 2019年06月20日
Fantastic facilities! Loved the great entertainment that was every night. Lovely lounge areas to relax. Best Spa massages!! We even went back whilst staying at another 5 star hotel as they were so good. The only downside was the lack of snack options I between 3-6pm ish but we found this at most hotels. The beach was a bit windy but it was their winter so expect that on the east coast further north. Otherwise great stay!!
Amanda, 4 晚浪漫之旅, 2019年06月08日