We had always want to stay here and finally did! Great staff, beautiful room and fun vibe…
Great atmosphere, rooms, bar/lounge, Sushi, and mist of all great friendly service from…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排提早入住，但需額外支付 USD50.00 (視供應情況而定)
可安排延遲退房，但需額外支付 USD50 (視供應情況而定)
早餐成人費用約為USD23 至USD30之間，兒童約為USD13.00 至USD19.00之間
游泳池的開放時間為 06:30 至 19:00。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Front desk service was great and checked in quickly. Room was clean and nice. Good price for what we got and I would stay again.
Joseph, 3 晚好友同遊, 2021年04月09日
Over priced. Rooms are bit great. A step above motel 6. We asked for a room on the south side and they almost purposely put us on the other side. Customer service not good at all. You cannot call room service or front desk from the phone in the room. You have to use your call. They are only cleaning rooms once every 3 days!
Nathan, 4 晚好友同遊, 2021年04月02日
Very pleased with this hotel, service, location, everything was really nice.
2 晚家庭旅遊, 2021年04月02日
overall I recommend you look at another hotel to stay at. The best thing about this property is the pool and its location on the beach - very nice. The service was so so: they don’t have enough employees. The hotel itself is art deco, some parts remodeled, but it’s rundown in some areas. They didn’t honor hotels.com VIP exclusives, so do not book at this hotel for those. I will not return.
Michael, 3 晚旅行, 2021年03月24日
This has rooms that are completely different then from what is online.
Marina, 1 晚好友同遊, 2021年03月18日
Overall good stay! We were able to check in 3 rooms early. Facilities were clean. Food was good. Staff were friendly. A few complaints: Rooms and bathrooms are small. Room felt "muggy." Our bathroom door did not latch closed.
Alysia, 3 晚好友同遊, 2021年03月04日
Loved the fact that they had a pool & beach access. Thoroughly enjoyed just relaxing all day at the pool. Comfortable bed with black out curtains so I slept well. Not newly renovated but not outdated by any means, would stay again.
david, 3 晚旅行, 2021年03月01日
This placed looks good when viewed BUT dont be Deceived!!!! 1. BOOKED MY ROOM THROUGH HOTEL. COM ...DON'T GET THE ROOM WHEN ARRIVED BECAUSE THEY WERE OVER BOOKED...HOTEL.COM SAID "ITS NOT OUR FAULT IT THE HOTEL *NOT* MET 4 GROUP OF PEOPLE THAT ALSO DIDN'T RECEIVE THE ROOM PAID FOR....YES THE RESORT FEE WAS WAIVED BUT I WANT WHAT I PLAN FOR!!!! 2. PAY AT HOTEL LIES!!!!! TOOK 306.70 2 DAYS BEFORE ARRIVING...HOTEL. COM "OH CALL THE HOTEL...(10+ TIMES NO ANSWER) 3. STAFFF AT HOTEL RUDE....RUDE...RUDE...LAZY....DONT GIVE **** 4. HOTEL.COM AND SHELBOURNE (AKA-Sh**BOURNE) I WILL NEVER BOOK OR STAY WITH YOU ALL AGAIN!!
Lashea, 4 晚好友同遊, 2021年02月27日
Our balcony king room was pretty dated and small. The bathroom door would not latch. The outside of the balcony door was damaged and looked as if it had been pried open at some point. Because of the damaged sealing surface, it let in a lot of wind noise. No full size bath towels were provided. When we asked the front desk for bath towels, we were sent to the pool concierge. When we asked them, they said there were no more pool towels and expressed confusion as to why the front desk sent us to them. Really, the only positives were the restaurants and bars by the pool. Overall, I thought the price point was high for the quality of the room and level of service.
Nathaniel, 1 晚旅行, 2021年02月20日
Extremely poor service across the board; from arrival (baggage/valet guys were just standing around while guests struggled to get luggage out of car or up the stairs); check in was un-organized; pool area was packed with poor use of space for seating/lounging; and yet, the beach crew was the worst part- lazy, slow, unprofessional in conversation... we actually cx'd the remainder of our trip with them after 1 night... chatter among other guests reinforced our experience.. we expected MUCH more for we spent to stay there
Ryan, 3 晚旅行, 2021年02月14日