The check in service was horrible. We got there, and the check in clerk was so dismissive, she barely looked at us, looked really uninterested in giving us directions and seemed like we weren’t really welcomed. I don’t know if it was my last name or how we looked or anything in that sorts. The hotel was amazing, a lot of history, at first it did give me a sense of unease, but after a while you get used to it. AC was great, clean and the valley service was great!