$69 for Valet parking. Plus tip. Absolutely ridiculous.
真實旅客
1 晚旅行
10/10
Cesar
1 晚旅行
2/10
The experience from the moment we got to the front desk was horrible. The older woman working the front desk has a problem with dogs however they are pet friendly hotel. The maid cart walked up behind startling my dog and he barked. She told he’s not going to be able to stay here. I said the cart startled him dogs bark. It put such a damper on my weekend after dealing with her that we left Friday morning and decided not to return to this hotel.
Gary
3 晚好友同遊
10/10
The Staff were exceptional.
Sean
1 晚旅行
10/10
Robert
2 晚旅行
10/10
Everything great
Soraya Selim
1 晚好友同遊
10/10
Taneal
1 晚家庭旅遊
10/10
George
1 晚旅行
6/10
amy
1 晚好友同遊
6/10
Restroom was clogged when we arrived and we were too tired to ask to get it fixed. Other than that it was fine.
Mario
1 晚家庭旅遊
6/10
真實旅客
3 晚商務旅行
4/10
There is ZERO parking availability and they require you to valet. Valet charges $69, but when you electronically pay the bill as they instruct, it charges $79. I was charged a complete fee from the hotel AFTER already being charged from hotels.com. They said they would get someone to reverse the charge and that person never made any call while we were there. So now I’m forced to contact my bank on Monday morning to see what can be done. This hotel completely ruined my overnight vacation!
Jay
1 晚旅行
10/10
Elisabeth
1 晚旅行
6/10
enrique
1 晚旅行
10/10
David
1 晚旅行
10/10
Very nice hotel. We arrived February 14th and were greeted with Chocolate covered strawberries. We were attending a family wedding downtown. Close by to every place we needed to go.
But...we didn't realize that same weekend (Sunday, check-out day) there was a Marathon going on. I wish check out staff had warned us before we left the hotel. Road blocks everywhere. It took us 2 1/2 hours to get out into the Interstate. It is ridiculous how many road blocks we encountered. Marathon Hosts need to figure out a better plan for these runners. They aren't the only ones contributing to the Austin economy.
ELIDIA
2 晚家庭旅遊
10/10
Jess
2 晚家庭旅遊
8/10
Batallamos con que nos hicieran el servicio de la habitación, no teníamos contemplado que no tenían estacionamiento y que era exclusivo de valet
Luisa
3 晚家庭旅遊
2/10
Flushed toilet and ended up not flushing and just overfilling. Called maintenance and they “fixed it” they claim. Come later at night time just to flush it again and it flooded the hotel room leading to the vanity and getting on carpet of room. Inconvenience was I had a bunch of stuff and had to more rooms because they couldn’t find one on the same floor so I had to re pack and move this all at 10p on Valentine’s Day. It was just such an inconvenience and for them to not check their work at the time they had fixed it. Could’ve all been prevented by Hilton
Fernando
1 晚浪漫之旅
6/10
Toilet didn’t flush well.
Room temperature was
Not working properly