I want to preface this entire review by saying that overall, the stay was good and I couldn’t complain about the super cheap price. I stayed at this hotel for one night before an early departure from Naples. I booked it due to the low price and proximity to the metro. When I arrived to check in, reception was very nice and staff were very kind and helpful. Maybe I didn’t read all the details of the property in advance, but I had to pay a $5 cleaning fee (no big deal) but I found it weird that this wasn’t included in the price - doesn’t every room need cleaned? Then they asked for a credit card to put on file for a $200 retainer fee in case of damages - super weird to me when the cost of the booking was under $30. The next surprise came when I was walked outside to a hotel van for them to transfer me to the actual place I’d be staying. In the car I was handed 6 keys (yes- that’s right 6 separate keys to access the room). It was a bit of a headache to be dropped off on a random street with directions to the door you needed to enter and 6 keys to find your way. The location was fine - on a super busy local walking & shopping street. The “hotel” was a hallway of rooms. My room was clean and comfortable, and a good option for a short stay, however walls were paper thin and I could hear other guests talk, listen to music, etc. easily without trying and with a closed door. I feel that all the trouble was worth it due to the cheap price, but it was not a relaxed or chill process.