In the heart of this family-friendly hotel, Hotel Villa Murano offers a vibrant atmosphere with a playground and arcade/game room for kids. Unwind at the bar or take in breathtaking views from the garden and terrace while enjoying meals from La Tartaruga on-site restaurant.
Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 5 min drive - 3.6 km
La Sepultura Biosphere Reserve - 46 min drive - 42.4 km
Iglesia Vieja - 49 min drive - 43.9 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 68.6 miles/110.4 km
Restaurants
La Habana - 4 min drive
Restaurant Costa Azul - 4 min drive
Cenaduria "Doña Eli - 4 min drive
Las Ranas - 6 min drive
Restaurante Ocmar - 4 min drive
About this property
Hotel Villa Murano
Enjoy your visit to Tonalá with a stay at Hotel Villa Murano. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
27 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Playground
Trampoline
Children's games
Toys
What to do
On the beach
Services
Front desk (limited hours)
Facilities
Garden
Terrace
Mosquito nets
3 outdoor pools
Arcade/game room
Banquet hall
Accessibility
Wheelchair accessible
Room amenities
Be entertained
27-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
La Tartaruga - Onsite restaurant.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá
Frequently asked questions
Is there a pool at Hotel Villa Murano?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Villa Murano?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Villa Murano?
Sorry, there's no onsite parking at Hotel Villa Murano.
What are the check-in and check-out times at Hotel Villa Murano?
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Villa Murano and nearby?
Hotel Villa Murano has 3 outdoor pools and an arcade, as well as a garden.
Are there restaurants at or near Hotel Villa Murano?
Yes, there's an onsite restaurant, La Tartaruga.
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Reviews
Hotel Villa Murano Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.6
Staff & service
8.6
Eco-friendliness
8.2
Property conditions & facilities
Reviews
10/10 Exceptional
Jun 25, 2025
La comida del restaurante muy rica y el personal muy amable y atentos siempre
TRINIDAD ROBERTA
TRINIDAD ROBERTA, 2-night trip
10/10 Exceptional
Jul 31, 2025
Excelente opción de hospedaje en Puerto Arista
El hotel es bonito, cómodo, seguro y bien ubicaddo en la playa de Puerto Arista. El personal es muy atento y el precio razonable por el buen servicio que ofrecen. Ampliamente recomendado.
Eduardo Jorge
Eduardo Jorge, 2-night trip
10/10 Exceptional
Jun 27, 2025
Un poco retirado de la zona céntrica y poco o nada que visitar alrededor del que Hotel (a menos de 1 km).
Todo lo demás muy bien.
Angel
Angel, 1-night trip
8/10 Very good
Apr 15, 2025
Muy buen servicio
Miguel
Miguel, 2-night trip
10/10 Exceptional
Feb 3, 2025
Excelente lugar familiar
Daniel
Daniel, 1-night trip
10/10 Exceptional
Dec 24, 2024
Hermosa vista, agradable trato
Patricia
Patricia, 4-night trip
10/10 Exceptional
Aug 19, 2019
Excelente lugar, amable personal y la estancia es amena
Verified traveler
1-night trip
10/10 Exceptional
May 6, 2025
Todo excelente
Todo excelentr
Salim David
Salim David, 1-night trip
6/10 Good
Apr 25, 2025
Están muy descuidadas las habitaciones, el baño estaba sucio con moho. La alberca bien y la comida rica
LAURA
LAURA, 2-night trip
10/10 Exceptional
Apr 18, 2025
Agradable y amables
Flor
Flor, 2-night trip
8/10 Very good
Apr 24, 2025
Todo muy bien, solo habitaciones pequeñas e inconvenientes
Arau
Arau, 3-night trip
10/10 Exceptional
Dec 27, 2023
Un lugar agradable para estar en familia, y para descansar
Dalila
Dalila, 2-night trip
10/10 Exceptional
May 7, 2025
Limpieza de la regadera de los baños de la alberca
Psic. Alicia
Psic. Alicia, 1-night trip
4/10 Fair
May 19, 2025
El hotel no está mal, pero el servicio no es bueno, la gente no es amable y el restaurante la verdad no está bien. La propiedad está algo retirada
Teresa
Teresa, 2-night trip
10/10 Exceptional
Sep 13, 2023
Hermosa playa y muy bonita atención
rodolfo
rodolfo, 2-night trip
10/10 Exceptional
May 30, 2023
Great location. Friendly and helpful staff.
Timothy
Timothy, 2-night trip
8/10 Very good
Jan 4, 2025
En general nos la pasamos bien, tiene ambiente familiar y se descansa bien, solo le falta una remodelación, la chapa de nuestra recamara se atoraba, en general le falta mantenimiento a las instalaciones
Samuel Olan
Samuel Olan, 2-night trip
10/10 Exceptional
Feb 17, 2025
Muy agradable estancia
Siempre la pasamos muy a gusto en Villa Murano. El personal es muy amable y las instalaciones, limpias. Los meseros te atienden rápido y con buena actitud - Fermin es nuestro favorito. En esta ocasión no dormimos tan bien debido a un evento de motos al lado, pero eso no es culpa del hotel. Gracias por todo
Tiffany N
Tiffany N, 1-night trip
8/10 Very good
Jul 8, 2024
Buena
Sergio
Sergio, 1-night trip
10/10 Exceptional
Jul 23, 2024
Buen día
Todo esta super bien
Ricardo
Ricardo, 2-night trip
6/10 Good
Aug 30, 2022
nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Bonnie
Bonnie, 1-night trip
8/10 Very good
Sep 30, 2023
Bueno
Buen servicio en general. Si estás en la palapa de la playa o en las albercas tienes que ir a buscar a los meseros.
JORGE
JORGE, 3-night trip
8/10 Very good
Aug 12, 2023
Todo muy bonito y tranquilo, solo la limpieza de la alberca principal se podría mejorar, el área de los niños y la alberca de los niños excelente, la atención muy bien!!
Oralia de los Angeles
Oralia de los Angeles, 1-night trip
8/10 Very good
Jul 25, 2024
Está un poco alejado.. y deverian ser mas accesibles co. Cosas para consumir extra