The hotel was clean but had a number of snags:
No stairs and very few lifts so a constant queue and wait to go up and down which seems ridiculous as we were only one floor up and could quite easliy walk up some stairs. The only stairs were fire escapes which all exited out into the care park and had no way back in other than to walk around the perimeter of the hotel and re-enter at the front.
The reception staff seemed keen on keeping all interaction with customers to an absolute minimum. They recoiled when approached and gave monosyllabic answers to queries.
The small refreshment shop at reception seemed to be poorly stocked and items were not restocked as they ran out so by Sunday there was slim pickings.
The bar staff were much friendlier and perky.
The room was poorly designed, the lighting was awful with only one lamp in the living space and a single pendant. Even with these on the space was gloomy and uncomfortable. The mattress was comfortable but the pillows lumpy and tired.
No complimentary water and an unusable one-legged ironing board were the icing on the cake...
Breakfast was basic but decent, however the buffet always seemed to have run out of at least one item which made it a bit of a lottery as to what you might get.
Overall disappointing for the high price paid.
Charles
Charles,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Osvaldo
Osvaldo,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 9 日
Maintenance & service issues
Nice hotel, but the A/C wasn't working and it couldn't be fixed. We also had to ask multiple times for more towels.
Unfortunately, there's no hot tub here.
Pros: Happy Hour and breakfast.
Natalie
Natalie,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Good stay
Maria
Maria,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Catherine
Catherine,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
We were not told when breakfast ended so we almost missed it and the air conditioner in our room wasnt getting cold enough. The fan was great but was too noisy to run.
Victoria
Victoria,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
Raechelle
Raechelle,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Jaime
Jaime,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Charles
Charles,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Nice stay!
The room was nice and big for my family. We loved our room, the friendly staff, and enjoyed breakfast. Everything was wonderful! Highly recommended!
Francisco
Francisco,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Pamela
Pamela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Great Hotel
The comp breakfast was very good. They have a full omelet station.
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Gerald J
Gerald J,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
patricia
patricia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Maria
Maria,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 28 日
SHEILA
SHEILA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
We absolutely LOVED this hotel! The Suite was exactly what our family needed and we had plenty of space. The amenities were fantastic and breakfast was great. It is a beautiful hotel with a beautiful area around it. It was our favorite hotel on our week-long trip.
Marissa
Marissa,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
Fine...but not great
It was okay for a one nighter.
Pool are was dirty.dirty plates and cups everywhere, dirty towels everywhere, etc. Its like they hadn't come through and picked it up all day.
Peoples room service dishes that were left outside thier doors werent picked up the whole time we were there. Sot here was just dirty dishes lying on the floor as your walking to your room. We walked by sane dirty dishes for a whole day.
Bed comfortable. Suite good for large families. Room was clean and nice.
Air conditioner made horrible noise that kept me up all night. It didnt even work well..we were all sweater no matter how low we turned it.
Staff seemed uninterested but not terrible.
Breakfast was fine, but stuff did come out later than start time.
Overall fine..but not great
Brittany
Brittany,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Nice and easy had a big truck was able to park at a restaurant to have a beer and food perfect
joshua
joshua,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 7 日
We were disappointed with this hotel. The air conditioning did not cool down our room and the hotel itself was very warm and stuffy. There wasn't a message about the towels and rooms not being cleaned daily, which we found out on our third day when we ran out of clean towels.
My daughter was in a wheelchair so we requested a walk -in shower with with accommodations. The first room she was in had a tub/shower; the second room had a walk-in shower, but it didn't have a seat for her. The front desk said they removed all of the seats last year even though the room is pictured with a seat in the shower. The hotel ended up buying a shower seat and had it delivered to her.
One elevator of two wasn't working throughout our 5-day stay which created a fire hazard. With my daughter in a wheelchair, this worried us because her room was in the back part of the hotel with the out-of-service elevator.
The breakfast buffet was very good with a lot of seating and often-replenished food. The omelet-to-order bar was fantastic. This sets the hotel apart from others.
The hotel was very busy with a large group of students staying. We didn't hear any noise from the bar area or restaurant as we were in a corner room.
General accommodations were comfortable. An extra blanket would have been nice to have for the person who slept on the couch.
I'd probably stay here again for the location, but I'd stay in the fall and winter when it's cooler outside so the air-conditioning isn't struggling.
Karen
Karen,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 7 日
The breakfast area floor was very sticky and the made to order omelet didn’t have all the ingredients requested but it was still very good