This’s so far the cleanest hotel we stayed during vacation in recent years
Joyce
2 晚家庭旅遊
10/10
Bethany
1 晚旅行
8/10
Check in was at 3 we arrived a little before 4 and were told they didn’t have a room clean for us. The guy was friendly about it and told us we could have stuff for free up by the front desk like drinks and snacks and what not which was nice but we needed our room cause I had my 4 kids and wife just hanging out in the car. He Told me he couldn’t tell me when the room would be ready because they were having issues with getting rooms cleaned that day I guess. The options I had were to wait and we’ll see when it’s ready or I could leave. After clearing up that they in fact had An actual room for us, just not cleaned we opted to stay. Luckily the pool was open so we let the kids swim and 20 min later they told us the room was ready. So not that big of a deal just kind of frustrating initially. Room was clean, we thought it had a weird smell. Wasn’t a bad place to stay for the night but probably wouldn’t stay again
William
1 晚家庭旅遊
2/10
Amy
1 晚旅行
4/10
When we checked in the TV didn’t work! We got that fixed but then the air conditioning didn’t work! And as odd as that seems in Ohio in March we needed air conditioning! They changed our room and made us happy!
Sharon
1 晚旅行
8/10
Ryan
1 晚旅行
6/10
The hotel is decent but our room had no darkened blind so it was light in our room all night and so bright in the morning. The sink and toilet didn't work that great. Kind of disappointed after the home suite i stayed in the week before. Customer service was not the greatest either.
Regenia
1 晚家庭旅遊
6/10
A lot of space and nice kitchen.
Chantel
1 晚旅行
10/10
Benjamin
1 晚旅行
8/10
The hotel was very clean and comfortable. The continental breakfast was very good, one of the best in my opinion. The hot breakfast sandwiches were excellent. The staff was very friendly and accommodating. Our room, a suite, was large enough for the five of us and very comfortable. The only detractor during our stay for us was the pool area. The pool was cold, having been overfilled which made it unusable for our stay, but that was the only disappointment. We would stay here again.
David
1 晚家庭旅遊
10/10
Nice place right beside Red Robin
Amy
1 晚浪漫之旅
4/10
Breakfast was decent. The blankets on the bed were a weird thin material and mattress was springy. Location was great, shopping and restaurants within walking distance, however, won't be returning. There were pube hairs all over the bathroom ceiling, and blankets grossed me out.
Courtney
1 晚家庭旅遊
10/10
Suzanne
3 晚旅行
8/10
Christine
3 晚旅行
10/10
Nice staff, rooms was exactly what we needed. Liked the separate bedroom.
Suzanne
3 晚家庭旅遊
10/10
Great hotel and perfect for families. Pet accommodations and nice clean and newly remodeled rooms. 10/10
Thomas
1 晚家庭旅遊
10/10
carola
1 晚家庭旅遊
8/10
We asked for adjoining rooms for our family ;They accommodated us. The studio rooms we had for 3 nights were very nice. Having the kitchenette was such a plus… Especially having 2 little ones in tow!! What wasn’t so wonderful was the shotty housekeeping service we got mid stay. We had our door open for the adjoining rooms. Housekeeping came in while we were gone during the day. We had dirty towels ready for pick up on the bathroom floor. The one pile got picked up with only bath towels replaced. The large trash can in the kitchen was not emptied even though it was overflowing with trash. In the other room… no one picked up the dirty towel pile in the bathroom. And no towels were replaced. No trash was emptied and the paper towel holder was left empty. Hope the housekeeping can get their act together and maybe make themselves a checklist for when they go into rooms so they make everything fresh and clean. The front desk staff man…. An older gentleman on afternoon shift was amazing! He was friendly and kind and made the wrongs right for us! Overall…. I would stay here again!!
Tammi
3 晚家庭旅遊
10/10
Dehlila
1 晚旅行
8/10
Dishwasher leaking on the floor, wet carpet. Notified staff nothing done about it. Extended stay happened twice