Enjoy your visit to Costa Mujeres with a stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Guests can indulge in spa services at the spa, and international cuisine is served at So Cal Gourmet Emporium, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a bar/lounge, and a 24-hour health club. Fellow travelers say great things about the helpful staff.
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
What's nearby
Playa Mujeres Golf Club - 8 min drive - 4.8 km
Mujeres Beach - 11 min drive - 6.2 km
Ultramar Ferry Puerto Juárez - 19 min drive - 14.7 km
Isla Mujeres Ferry Terminal - 56 min drive - 15.9 km
North Beach - 57 min drive - 16.6 km
Getting around
Cancun Intl. Airport (CUN) - 41 min drive
Restaurants
The Shores Restaurant - 1 min walk
Isla Blanca - 5 min drive
Moctezuma - 3 min drive
Steakhouse - 5 min drive
Fuel Coffee - 6 min walk
About this property
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only
Enjoy your visit to Costa Mujeres with a stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Guests can indulge in spa services at the spa, and international cuisine is served at So Cal Gourmet Emporium, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a bar/lounge, and a 24-hour health club. Fellow travelers say great things about the helpful staff.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
At a glance
DONE
Hotel size
380 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
Children (18 years old and younger) not allowed
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
Pilates classes
Yoga classes
Working away
Business center
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Built in 2019
Safe-deposit box at front desk
Garden
Terrace
24-hour health club
4 outdoor pools
Full-service spa
Sauna
Accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Portable bathtub seat
Accessible bathtub
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Furnished balcony/patio
Freshen up
Shower/tub combination
Rainfall showerhead
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.
Dining
So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.
La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Sanitation services: MXN 33.94 per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive
Frequently asked questions
Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?
Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?
No, this hotel doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only and nearby?
Onsite recreation at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only also has a 24-hour health club and a sauna, as well as a garden.
Are there restaurants at or near Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?
Yes, So Cal Gourmet Emporium offers international cuisine.
Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
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Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Food
Room
Service staff
Restaurant
Bar
Entertainment
Beach
Family friendly
Children
Booking
Reviews
10/10 Exceptional
Jul 9, 2025
My stay was amazing, Marla, Damian, and Miguel took great care of me.
Keenan
Keenan, 4-night trip
10/10 Exceptional
Apr 23, 2025
Great resort
Lynne Carmen Marie
Lynne Carmen Marie, 5-night trip
10/10 Exceptional
May 18, 2025
It was a great get away. We had so much fun and the staff was amazing.
Adam
Adam, 4-night trip
8/10 Very good
May 20, 2025
Swim out room and services were great! Property was well maintained and staff were friendly.
Clarissa
Clarissa, 6-night trip
8/10 Very good
Apr 21, 2025
The resort was absolutely beautiful and all staff were very kind.
Raghad
Raghad, 6-night trip
10/10 Exceptional
May 25, 2025
Very clean, everyone was respectful and nice! Excellent service and resort.
Kaliyah
Kaliyah, 3-night trip
10/10 Exceptional
May 16, 2025
The resort is about 4 years old, very well maintained with easily accessible facilities, pool and beach areas.
Ewa
Ewa, 5-night trip
10/10 Exceptional
Apr 15, 2025
The restaurants were really nice with great food. The Cleaning staff were on point!
Labon A
Labon A, 5-night trip
10/10 Exceptional
May 27, 2025
This is Shawndra. The staff was amazing. They took very good care of us and treated us with great hospitality.
Jnesis
Jnesis, 1-night trip
6/10 Good
May 20, 2025
Nice location, food was ok, dining reservations were impossible, service terrible.
Jerry
Jerry, 6-night trip
8/10 Very good
Mar 19, 2025
Very enjoyable stay! Wonderful people helping us at every venue from the front desk to the pool bar and everywhere else!
Gregory
Gregory, 6-night trip
10/10 Exceptional
Mar 20, 2025
Very nice people and it had a great layout.
Richard Louis
Richard Louis, 5-night trip
10/10 Exceptional
May 2, 2025
It was perfect
cosimo
cosimo, 4-night trip
10/10 Exceptional
Apr 5, 2025
Service was impeccable.
Carlos
Carlos, 8-night trip
10/10 Exceptional
May 27, 2025
Great. Pool bar service could be better
Ara Lynchelle
Ara Lynchelle, 3-night trip
10/10 Exceptional
Apr 29, 2025
Hotel room, food and staff were wonderful. Expedia host Marla made our life easier since day one. She assisted booking all of our dinners including romantic beach dinner. She was always available to answer our questions
Elizabeth
Elizabeth, 4-night trip
4/10 Fair
Jun 21, 2025
Could make lots of improvements for sure!!
We had a lot of issues from the start, we won’t be returning it was our 5th time in Mexico and our least favorite experience.
Timothy
Timothy, 7-night trip
10/10 Exceptional
Feb 21, 2025
We loved the lazy river !
Alyssa Ann
Alyssa Ann, 5-night trip
8/10 Very good
May 13, 2025
The check in process was a bit slow. But the stay made up for it. The food was great the spa and gym was amazing. The beach was awesome as well. The adult pool was a bit dirty at times. The lazy river was the best to just lounge around in. Overall the stay was amazing and my wife and I had a great time.
Damien Gregory
Damien Gregory, 7-night trip
6/10 Good
May 20, 2025
I liked everything except the restaurants. The food was bland and not good at all.
Regaysha S
Regaysha S, 4-night trip
10/10 Exceptional
May 19, 2025
This place was amazing! A big shout out to Marla & Karla! They were literally THE BEST! They make you feel so special & they are so sweet! I got sick while at the resort unfortunately. They checked on me everyday to see how I was feeling! Thomas & I had a blast guys! Cant wait to come back!
Christina Rose Grant
Christina Rose Grant, 5-night trip
10/10 Exceptional
Apr 19, 2025
Great property. Beautiful views. Just a bit unorganized with some of the logistics.
Angela
Angela, 5-night trip
10/10 Exceptional
Feb 20, 2025
Great stay great service. Expedia was great to deal with, and it was nice to have the Butler service.
Sarah
Sarah, 5-night trip
10/10 Exceptional
Mar 17, 2025
Itai was the best guide at the resort! The food was great and the room options were perfect! He even saved us from an aggressive drunk lady! Thank you Itai! We will recommend this place to everyone!
Meredith
Meredith, 4-night trip
6/10 Good
Jun 3, 2025
I didn't like the fact that it was labeled adults only but we
still were engaged with the family side. There were no real nightlife for adults. Whether we were out eating or any entertainment, it was all mixed together. They had mainly family things to do