This hotel is poorly managed, and the front line staff have to deal with it. I reserved a room and confirmed day of, and there was no room ready for me until 2am. The owner intentionally overbooks. The room I got was musty and humid and didn't feel clean. I also asked if the pool was open when I called, was told it was, and it wasn't. I've never given a hotel or motel one star, this was really that bad. We loved Atlanta otherwise.
Rosemarie
Rosemarie,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
keith
keith,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
Avoid. Not worth the price
Was supposed to check in by 4 PM and they had no rooms available. Did not get a room until 9:30 PM. There was issues with the hot water and the shower.. Had breakfast the next morning and half the food from the Continental buffet was missing and not available. The pork sausage was raw. Very disappointed in our stay.
Jeremy
Jeremy,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
I got there Friday night to check in only to find out they gave both of my rooms away. I actually spoke to the hotel before I boarded the plane to make sure everything is good like i always do and they said everything was fine. Whenever I got there they claim they over booked the property and it always happens. I travel a bunch a bunch and this never happens.
Dedrick
Dedrick,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Bryan
Bryan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Very good !!!
Cleide
Cleide,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月8日
You get what you pay for.
I chose this location because of price and location. It’s very affordable. However the condition of the hotel is very poor. The Carpet leading to rooms is filthy. My first room just about flooded while showering. Nicole at the front desk was very kind and moved me to a different room. This room had no trash can, missing towels, the housekeeping staff took my dirty towels and didn’t replace them. Bed lamp shocked me because of a shortage. The sink is clogged as well was the shower.
Davien
Davien,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
It was a great stay beside the little problem we had with one of the parking tenants in valet
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
Cephus
Cephus,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月6日
I feel the hotel could use some renovations in the room. The place is perfectly fine for a standard hotel but my expections were a little higher with it being a crowne plaza. Also I feel there are better options locally for about the same price. The staff is amazing which was a high point.
Anthony
Anthony,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
Sidonia
Sidonia,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Rupert
Rupert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月5日
Where do I start? The sink handle fell off, they took all the fridges out of the rooms and then wanted to charge us for them. They wouldn't let us turn down our air below 72 and it was too hot being on a top floor. The worst was the bathroom mirror kept blinking and turning on and off, like an electrical issue. We asked 3 times for things to be fixed and they didn't do anything. It was awful.
Elizabeth
Elizabeth,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月3日
Less than impressed
One of the pull out couches in our rooms didn’t have a mattress. When I called for bedding for the one pull out couch they said they would send it up and an hour and a half later we went down to get it. Water on floor in bathroom for leaking toilet. No washcloths were in the room. The hotel was a zoo, but obviously they needed more employees. The Buffett was gross for breakfast. Not impressed at all!
Danielle
Danielle,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月3日
Mia
Mia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Emmon
Emmon,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Rupert
Rupert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Julio
Julio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Tequisha
Tequisha,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Nice
It’s a very nice hotel. It’s not too outdated. My only complaint is my room not being cleaned after a day and I had to wait 30 minutes to get towels.
Chela
Chela,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月28日
New beds needed asap.
The bed was horrible. It had a dent in the middle and a loud squeak when I sat down like it was going to fall apart.
The hotel needs to be remodeled. Very old.