Does Soy Local Insignia offer free cancellation for a full refund?

Yes, Soy Local Insignia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Soy Local Insignia?

Yes, there are 3 outdoor pools. Guests have pool access from 6:00 AM to 10:00 PM.

Is parking offered on site at Soy Local Insignia?

Sorry, there's no onsite parking at Soy Local Insignia.

Is airport shuttle service offered by Soy Local Insignia?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Soy Local Insignia?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Soy Local Insignia?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.

What is there to do at Soy Local Insignia and nearby?

Soy Local Insignia has 3 outdoor pools and a garden.

Are there restaurants at or near Soy Local Insignia?

Yes, Restaurante Soy Local Ins offers international cuisine.

What's the area around Soy Local Insignia like?

Soy Local Insignia is a short 8-minute walk from Clock Tower and 5 minutes' walk from Cartagena de Indias Convention Center. Travelers say this hotel is in a good location.

Soy Local Insignia, Cartagena: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 28, 2024

Great place, the best spot!

Yoshi, 4-night trip

10/10 Exceptional

Nov 22, 2024

Really close to the center and place was clean

Mark Louie, 2-night trip

10/10 Exceptional

Jan 21, 2025

Nice hotel in the middle of everything. With two pools and good breakfast. And very good air condition. Walking distance to the castle and through the walled city. A lot of restaurant options.

Fredrik, 3-night trip

8/10 Very good

Nov 26, 2024

Nice hotel in a terrific area and great staff.

Nice boutique hotel. Great staff. Good complementary breakfast. Great area which can be noisy at times. For my solo travelers: you will have to pay for anyone not included in your initial booking.

4-night trip

10/10 Exceptional

Dec 15, 2023

You will not find a better hotel for price . Absolutely beautiful. Loved roof top bar staff and pools

david, 3-night trip

10/10 Exceptional

Mar 28, 2024

In the middle of the center of old Cartagena and to sleep it was guiet. So nice to feel the cityvibe and be in the pool on the roof Everything was also very clean. Would come again !

Samuel, 2-night trip

6/10 Good

Oct 26, 2024

Great & not so great

Tidy compact hotel in excellent area. Staff quite friendly. NO HOT WATER for shower & shave, perhaps they think it’s not required considering Cartagena is very hot. Breakfast was very bland. AC top notch!

Luke, 4-night trip

10/10 Exceptional

Apr 20, 2024

The hotel is in a great location. Near all restaurants and attractions. The staff are friendly and always ready to help. The only issue is that the near by discos and bar have music so loud to 5:00am, Its hard to sleep. Otherwise, , Excellent!

MARGARTIA, 5-night trip

2/10 Poor

May 12, 2025

Be really careful with the safe box. Because they

The hotel it wasn't bad. You just gotta be careful leaving you're valuable. I left five hundred dollars 3 -$100 bills and 8-$20 bills And 10-$100 colombian bills in the safe box, they have a keys. And what they do is they open your box and they take just a few bills. So you won't realize that they took it in my case, they took 2 $20 dollar bills and 1 $100 Colombian bill. I guess they figured that you go there to patty. And drink and you won know what you got. So just be really careful in this place. Extremely careful wait, what you put in your safe box!

3-night trip

10/10 Exceptional

Nov 18, 2024

I would recommend this hotel for people that don’t mind the nightlife. It is surrounded by bars and party crowd. So yes it can be loud at night but I am a heavy sleeper and was still able to rest. Nevertheless, it is walking distance to everything. I walked to the Castillo San Felipe, to the Torre; literally everywhere. The staff was very friendly and professional. Breakfast is whatever, I never truly eat at hotels so it’s personal choice. Price is great for the location.

Maria Pia Tronco, 2-night trip

6/10 Good

Oct 12, 2023

The first day I got in there was no electricity for nearly 5 hours and the last day so there was no electricity it’s super hot and annoying. The only Good thing about the hotel is the location.

Ilamise, 3-night trip

2/10 Poor

Aug 31, 2025

I would strongly advise against staying at this hotel. My experience was extremely disappointing for several reasons: * **Poor Room Conditions:** The rooms had visible mould and damp, creating an unpleasant and unhealthy environment. Some rooms don’t even have windows, which makes them feel very stuffy and claustrophobic. * **Basic Utilities Unreliable:** There was no electricity for more than two days, and water was unavailable for long periods. This made the stay very uncomfortable and inconvenient. * **Noise Levels:** The noise from both inside and outside the hotel continued until 3–4 a.m. every night, making it nearly impossible to get any rest. * **Hidden Costs:** The hotel charges unexpected fees, such as for replacement room keys, which are only disclosed at checkout. This feels very misleading. * **Maintenance Issues:** Many fixtures and fittings are poorly maintained — for example, toilet seats were loose and in need of repair. * **Lack of Privacy & Security:** Street vendors are allowed to come up to the hotel and approach guests to sell items, which felt intrusive and unprofessional. Overall, the hotel fails to provide even the most basic standards of comfort, safety, and transparency. I would not recommend Soy Local Insignia Hotel to anyone.

9-night trip

4/10 Fair

Apr 14, 2024

No hot water, spotty wifi, television was difficult to use, cars honking until 4 am.

Owen, 2-night trip

2/10 Poor

Feb 19, 2024

Avoid at all costs. Hotel is next to the main party street and our room literally was the exterior of that street. The noise in the rooms is like you are in the night club until 3am with booming music. Didn’t sleep at all until 3:30am once crowds had gone too. No hot or cold water in the rooms so were given bottles to use.

Jobie, 1-night trip

6/10 Good

Aug 1, 2023

We booked it for the rooftop pool, but that ended up being very cloudy and we didn’t feel like swimming in it. There were cockroaches in our room everyday. The noise from the street next to the hotel was very loud in our room. It’s a vibrant and exciting neighborhood so some noise was expected but the volume made it hard to sleep even with earplugs. I don’t think this is the case with all rooms, just those that share the exterior wall at street level with Carrera 10.

Kirstin, 3-night trip

6/10 Good

Mar 17, 2023

Some good - some bad

This small hotel is located in Getsemaní close to entertainment, and the Cartagena Convention Center. The first room they gave us was on the 2nd floor and faced the street. This is an entertainment district, but I was in town for meetings. There is a big dance hall across the street so the music went on until almost 2am. Though the musicians were skilled, I couldnt sleep. They moved us to a bigger 1st floor room and while you could still hear some of the music, it was much more bearable. BUT the problem with this room is there was no hot water. It seems only some of the rooms have hot water. This was frustrating. The hotel staff was all very friendly, and the prices were reasonable. The rooms were very clean. The hotel is also very conveniently located - especially if you are in town for the nightlife.

Loren, 5-night trip

10/10 Exceptional

Jan 24, 2024

Beautiful property, tons of plants and 3 pools. Great little bar on roof with pool and great jugos! Walkable to old city (<10 min). Has a little market store around corner. Very clean, nice staff. No complaints about hotel. We had a room in the B area, so it was quieter, which we wanted. My only complaint. DO NOT book a tour through hotel, we got ripped off. It was expensive and it what was advertised was not true. We wanted a tour with paddle boards. Rosario island had one and it was NOT usable, it was deflated, had no fin, and no SUP paddle. They used a kayak paddle and cut it off (it was too short). The kayaks didn’t have seats. They did not serve the fruit salad as advertised. The water had a ton of trash. We were told it would be calm and no party music, and they blasted annoying music, not even Colombian music. It left 1.5 hour earlier than advertised due to wind and the almost 2 hour ride back was very dangerous. The captain was a good captain, but if you get sea sick, highly advised against. This trip was a waste of time.

Sara, 3-night trip

10/10 Exceptional

Oct 2, 2025

Todo perfecto

Enrique, 3-night trip

10/10 Exceptional

Sep 11, 2025

Gran opción en Getsemaní en Cartagena

La experiencia fue genial!!! el hotel es maravilloso, pero recomiendo entrenar mejor al personal de recepcion y facturación, las tres veces que me he hospedado en el Hotel he tenido dificultades para que la facturación salga de inmediato y como se requiere. En todo caso, todo se resolvió, pero no deberia ser necesario reclamar. Por lo demás es un hotel muy recomendado

Carlos, 4-night trip

10/10 Exceptional

Sep 9, 2025

A hospedagem é muito melhor do que pelas fotos. Acredito que tenha tido uma reforma! Banheiro e quartos ótimos! Decoração bonita e em uma localização ótima.

Ariane, 2-night trip

6/10 Good

Aug 28, 2025

Location buona nella zona Getsemanì, la stanza però era davvero troppo piccola e non avere la finestra è sicuramente un fattore che influisce. Colazione OK.

Lisa, 2-night trip

6/10 Good

Aug 16, 2025

Café da manhã muito ruim.

Rosana, 4-night trip

10/10 Exceptional

Aug 14, 2025

The staff at Soy Local was extremely hospitable and allowed me to check in early for my stay. Would highly recommend for anyone needing a last minute stay!

Kwadwo, 1-night trip

10/10 Exceptional

Jul 31, 2025

Excelente ubicación, habitaciones amplias y lindas. Buena relación calidad-precio

CESAR, 2-night trip

10/10 Exceptional

Jul 26, 2025

Excelente

MARIA DE LOS ANGELES, 2-night trip

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