Hotel was clean. Staff was friendly!
Booked a room that sleeps 6 had towels for 2, no extra linen for sleeper sofa. Went to…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
The stay was horrible for a one night stay. First there was a high school reunion that played music until 1:30am. The air conditioner was blowing directly on our heads when we finally got in the bed. Got up to see where the air vent was. There was no way to change the direction of the air. Had to take pillows and create blockage from the air. Still woke up every half hour when the air cut on. When we took our keys back, was told the computer was down. Clerk took my email. I was guaranteed a receipt iny email once the system came back up. Never got the email. Called when we reached our destination to see if I could get the email. Person answering phone said he'd try to send it to me. I had to spell out my email very slowly because he had few typing skills. Still never received the email. My daughter asked if we got our Doubletree cookies when we checked in, and I told her no...don't know if that's something every Doubletree does or no longer does because of COVID19.
Mary M, 1 晚家庭旅遊, 2021年08月14日
Was an older hotel in area, although clean some amenities were lacking for the cost. Breakfast was a pay for add on. Ice machine was old and broken in one area on the first floor and not vending machines available. Suites were large but but separation between Bed and sitting area was open.
Keith, 2 晚旅行, 2021年07月30日
Breakfast/ No comment except for all the gnats flying around. They were as big as small flies. Charged my card over $120 although I paid online. Ended up waiting a week to get my $850 put back into my account.
Clark, 6 晚旅行, 2021年07月25日
Disgusting filth, bed bugs & roaches, both beds broken, sofa broken, bathroom door knob broken closet doors broken, mold, vents packed full of dust, exposed electric wires near the shower, staff rude and unhelpful. Worst hotel experience of my life.
Joseph, 1 晚好友同遊, 2021年07月12日
The hotel is very run down. The coach was in terrible condition. The beds were very uncomfortable and old. I was surprised that we had to pay nine dollars each for continental breakfast that we thought was included And it was not very good at all the waffles were OK but the members of my party that got eggs and potatoes it was cold. The staff was friendly but this place needs an overhaulVery disappointing.
ELIZABETH, 1 晚家庭旅遊, 2021年07月11日
Building needs repair and paint
RJames, 3 晚商務旅行, 2021年07月11日
The pool was clean. The room was pretty disgusting. We had a suite with two double beds and a sitting area. The beds were okay but the couch and chair looked dirty, like they picked it up out of someone's trash. The leg on the desk was broken and the drawer wouldn't open. On the weekend they were short staffed on housekeeping and there were dirty sheets, trash, and food trays in the hall for two days straight. The trash outside by the exit where we parked wasn't emptied until the third day and it was overflowing onto the pavement. That is what we saw every time we went out to our car. When I checked in on Friday I noticed a sign that said they required masks and I told the lady checking me in that I would go and get mine out of the car and she went off on a rant about individual freedoms in this country and said there would be a revolution like we've never seen before, and she went on and on about political issues and wouldn't shut up. She did the same on Saturday night when I had to go to the desk and ask for something. And there was another lady waiting for service but she made that lady wait even after I said something to her about someone waiting behind me. On the second morning they ran out of the breakfast items that were supposed to be included with our stay so they shut down breakfast early that day so there was no breakfast available. They told us they wouldn't be restocked until the following Tuesday. It affected the dinner menu too.
4 晚家庭旅遊, 2021年06月19日
Would never stay again. The staff rude. The hotel dirty and had a musty odor. Overpriced. Ran out of towels. Requested batteries for a remote that never arrived.
2 晚家庭旅遊, 2021年06月18日
This was our last stop on a 3 night trip between Michigan & Georgia and we were very pleased with the hotel & our room. This is a beautiful hotel & our bed was extremely comfortable!
Susan, 1 晚旅行, 2021年06月06日
I am so frustrated with my stay. I tried to check in and the front desk told me that they had a king room left and that was it. I booked a 2 double bed and sofa bed room because there were 5 of us and I booked it 2 weeks prior. My sister had surgery 8 weeks ago and I got that particular room to accommodate her. But the hotel over-booked and then wanted to put us in a different room. Why did I book a specific room if I was going to get something completely different? Then I was assured that they would move us first thing the next morning and to have our luggage ready. We had our stuff set up to be moved to another room like we were told but when we came back that afternoon nothing had been done. The manager was supposed to call and never did and nothing was done. So we had to stay on the room and be cramped the entire time. The front desk said we would be comped for the remainder of our stay but the manger had to do that. So when we went to check out Monday morning they said the stay was comped but the manager had to do that. I am so frustrated with this whole experience. Not once did the manager contact us to apologize for the inconvenience and I honestly don’t believe they will refund my money like they should be. Something should have been done about this the very next day. It shouldn’t have happened in the first place. I doubt I will stay at this place again.
3 晚家庭旅遊, 2021年05月28日