Property was very clean. The communication for check in never came through. Customer service rep was very nice but had no useful information. Beds were comfortable but only bathroom is upstairs.
Paul
Paul,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月20日
The property itself is fine and in a nice location. The major issue is trying to access the property for the first time. No door code was provided at the check in time. Couple that with no direct way to communicate. (The phone number is to a service that you have to leave a message and they will call you back.) Amusingly, we were provided with check-out info 24 hours after we left. Horrible comms all around.
Zuzana
Zuzana,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月17日
The worst communication and check-in experience ever! Four days prior to our stay, I called Expedia to try and extend our stay by one night. They got a hold of the property who offered to extend our stay at the price of $200 above the rate. I declined and booked the second night through Expedia at the reduced rate. I sent an email to the property that day with a couple of questions. That email was never responded to. On the day of our check-in I was suppose to receive the door code 3 pm. Having not received this I called the ‘direct’ number to the property which was a property management service. I waited in line for the next available agent. One never came and I was directed to leave a voicemail. I left a voice mail. I called 40 minutes later and left another voice mail. Afterward I called Expedia directly for help. After spending 40 minutes on hold their agent couldn’t find the booking in their system using every identifier possible (their booking number, my name, my email, etc) They were able to find my other bookings. At this point, we were disconnected. I called Expedia again. This agent seemed more capable. They told me that Expedia has had many problems and complaints about the procedures of this property. At this point, I had spent over two hours on the phone dealing with this in the middle of my dream Irish vacation. At this point, the management company called with door code. No apology given. We arrived at the property 3 1/2 hours after promised check-in.
Zuzana
Zuzana,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月13日
Bad check-in
We arrived at the apartment at the check-in time and realized we had never received the check-in information. We called the number on the confirmation and reached a different travel site that had no record of us. After an hour of us calling and virtual chatting and never actually reaching the property, an email with the information finally arrived. The apartment itself is nice, and the area is quiet. Although one bathroom and a big group leads to a bit of a queue sometimes.
Robert A
Robert A,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月5日
Sent too many emails so some details were missed. Otherwise very nice place.
Some road noise though.
Pat
Pat,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年6月11日
Overall the place seemed worn and tired. The pots, dinnerware, glassware and cutlery were not clean. Would recommend a disposable dishcloth, a drying rack for clothing, some hangers and a smaller table in the kitchen so it can be used for 4.
GARTH
GARTH,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月25日
Couldn't use the shower and internet didn't work
marc
marc,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年4月7日
Terrible
Terrible condition, no communication
Joseph
Joseph,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年2月15日
Lovely clean and spacious apartment
Really clean apartment and the rooms were all lovely with a good bit of space in every bedroom. Nice big clean apartment. The staff were brilliant, easy to get in touch with and super helpful.