At the heart of Wellington, West Plaza Hotel offers a welcoming retreat with dry cleaning/laundry services and conference space. Relax in the City Dining and Bar or connect to WiFi – previous guests rave about the helpful staff.
Wellington Central Business District - 1 min walk - 0.0 km
Cuba Street Mall - 3 min walk - 0.3 km
Te Papa - 5 min walk - 0.4 km
St James Theatre - 5 min walk - 0.5 km
Getting around
Wellington Intl. Airport (WLG) - 13 min drive
Paraparaumu (PPQ) - 44 min drive
Wellington Kaiwharawhara Station - 5 min drive
Wellington Ngauranga Station - 8 min drive
Wellington Station - 18 min walk
Restaurants
Abrakebabra - 3 min walk
McDonald's - 3 min walk
Fork & Brewer - 2 min walk
St Johns Bar - 3 min walk
Nikau Gallery Cafe - 4 min walk
About this property
West Plaza Hotel
At West Plaza Hotel, you'll be within a 10-minute drive of Te Papa and Interislander Ferry Terminal. Guests looking for a bite to eat can check out City Dining and Bar, which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
102 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (NZD 25 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (late night)
Working away
4 meeting rooms
Conference space (1690 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Local maps
Special features
Dining
City Dining and Bar - This restaurant serves breakfast and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Cash deposit: NZD 200 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 32 per person
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Cribs/infant beds are available for NZD 30.00 per night
Parking
Self parking costs NZD 25 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington
Frequently asked questions
Does West Plaza Hotel offer free cancellation for a full refund?
Yes, West Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at West Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at West Plaza Hotel?
Yes. Self parking costs NZD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at West Plaza Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10 AM.
What is there to do at West Plaza Hotel and nearby?
Recommended spots to visit include Wellington Town Hall (1-min walk) and Wellington i-SITE Visitor Centre (2-min walk), along with Michael Fowler Centre (2-min walk) and City Gallery Wellington (3-min walk).
Are there restaurants at or near West Plaza Hotel?
Yes, there's an onsite restaurant, City Dining and Bar.
What's the area around West Plaza Hotel like?
West Plaza Hotel is in Te Aro, a short 6-minute walk from Te Papa and 4 minutes' walk from The Opera House. Travelers say that the hotel is in a great location.
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West Plaza Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Bathroom
Amenities
Air conditioning
Breakfast
Shower
What guests liked
Breakfast options were good and convenient. (4 reviews)
The property offers safe and easy access to parking. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 19, 2025
Great stay
Heather
Heather, 2-night trip
10/10 Exceptional
May 15, 2025
Very convenient place to stay. All staff were responsive to any questions and very friendly.
Chris and Dave
Chris and Dave, 2-night trip
10/10 Exceptional
May 14, 2025
Very central with everything we wanted a short walk away. Nice in house brekkie to.
Sue
Sue, 2-night trip
10/10 Exceptional
Jul 28, 2025
Wonderful staff assistance
The staff couldn't have been more helpful after I discovered I had made a mistake with my booking. They took the time to sort this out and were very warm in their manner. What had been a stressful situation was taken care of with ease and I was able to to return to peace of mind.
Gay
Gay, 1-night trip
8/10 Very good
Aug 1, 2025
Room amenities ok, only instant coffee and creamer. Milk supplied when asked for. Room service ok. A little noisy early Saturday morning due to running club meeting outside, obviously no double glazing as we were on 5th floor
Garry
Garry, 1-night trip
10/10 Exceptional
Apr 26, 2025
Great hotel to stay in for connections with transport options, walking to cafes, restaurants, tourist options, shops. Staff were helpful, facilities clean and well maintained. Would recommend to others and would stay again.
Pamela
Pamela, 3-night trip
8/10 Very good
Mar 1, 2025
Excellent location, friendly staff, good value for money.
Michael
Michael, 1-night trip
8/10 Very good
Mar 28, 2025
Great location and check in/out. Room is basic but does the job.
Nathalie
Nathalie, 1-night trip
8/10 Very good
Mar 22, 2025
Great location, easy access to Cuba St, Lampton Quay and Courtney Place.
Jeremy
Jeremy, 2-night trip
8/10 Very good
May 18, 2025
I liked the proximity to the waterfront. At times it was a bit noisy but to be expected in the CBD
Angelika
Angelika, 1-night trip
8/10 Very good
Apr 20, 2025
Easter weekend stay
Very happy 3 night stay over Easter.
Staff friendly and helpful, as usual.
Comfortable, quiet room and all amenities in good condition.
Recommended.
Michael D
Michael D, 3-night trip
10/10 Exceptional
Jan 17, 2025
Great location for a good price!
Wynita
Wynita, 1-night trip
10/10 Exceptional
Feb 8, 2025
Great room and facilities
Neill
Neill, 1-night trip
10/10 Exceptional
Feb 25, 2025
Fantastic location with easy access to the waterfront. The room was beautifully clean and the staff were very friendly and helpful. We will definitely stay again.
Louise
Louise, 2-night trip
8/10 Very good
Apr 16, 2025
hotel is very tired
Peter
Peter, 1-night trip
10/10 Exceptional
Mar 22, 2025
I liked the location. Handy to many places.
wendy
wendy, 2-night trip
10/10 Exceptional
Feb 3, 2025
Friendly staff and a quiet hotel in the middle of the city. The rooms are a bit dated but excellent value for money
Neill
Neill, 2-night trip
8/10 Very good
Jan 14, 2025
Great location to the Micheal Fowler centre and shopping
Jan
Jan, 1-night trip
8/10 Very good
Mar 29, 2025
Connor is a Star :-)
Friendly, helpful staff, especially Connor in the Restaurant.
Carolyn
Carolyn, 1-night trip
10/10 Exceptional
Mar 16, 2025
Staff very considerate
Lynette
Lynette, 1-night trip
10/10 Exceptional
Aug 28, 2024
A great place to stay with super helpful staff.
Christine
Christine, 1-night trip
8/10 Very good
Aug 28, 2024
Great over night stay.
John
John, 1-night trip
8/10 Very good
Jan 13, 2025
I like the central location
Graham
Graham, 2-night trip
10/10 Exceptional
Jan 30, 2025
Close to Shopping and Te Papa Museum
Catherine
Catherine, 1-night trip
6/10 Good
Mar 30, 2025
the location of the hotel is perfect - the room ambience and service is all bad