Terrible experience at this hotel, i had booked a room with a river view, upon my arrival I was allocated a cube room, with no window and a partitioned balcony. I queried this and noticed that they gave my room to their frequent guest and I had to suffer as am not a regular at the property. I was later given a room which had a small window still not the room I had booked and paid for. Just when i though I had all the terrible experience the dinner was even worse i could not swallow their wings under cooked and covered with BBQ source which was very brown.
Allan Gray
Allan Gray,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年12月6日
Schönes Hotel
Schönes Hotel, ideal gelegen, freundliches Personal.
Restaurant, Pool, grosse Zimmer.
Eliane Corina
Eliane Corina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年12月23日
The location is conveniently located next to the main road with safe parking. Our room overlooked the river featuring amazing sunset views. The food at the restaurant was excellent.
Ignatius
Expedia 真實旅客評語
8/10 非常好
2022年10月12日
Kommen wieder
Schöne angenehme Zimmer wie üblich bei Protea Hotels. Bietet das was man braucht, nicht weniger aber auch nicht mehr.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年8月19日
Johann
Johann,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年3月2日
Good service
No complaints. The hotel director gave me two rides as a service of the hotel. Very nice
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年1月9日
dominique
dominique,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年12月13日
Really friendly staff, room with a great view and very clean.
Bennie
Bennie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2021年12月1日
Great stay. Too short
Very nice stay. Pity it was only one night
Luyanda
Luyanda,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021年10月8日
Johann
Johann,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年8月30日
Great
Beautiful hotel with great friendly service
Albie
Albie,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年5月10日
Bad service
Not so good. Very impersonal check-in...limited information provided and had to make calls from the room to request for basics like WiFi password.
Allocated a room I had not requested, called to request the booked room, an alternative key brought to the room with little communication on room location, etc....service very unfriendly.
The room had spider webs, the bathtub plug didn't close and we couldn't take a proper bath. No extra blankets...and its winter now, with the aircon not working to warm up the room.
No social distancing at breakfast...tables set up to full capacity!
What a sad way to spend a birthday & Mother's day weekend!!
Puleng
Puleng,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2021年5月1日
African Time
The room was clean and adequate with a coffee/tea maker and small fridge. Bed was comfy. The bathroom was clean and offered small size toiletries. The restaurant offered good food but the service was very slow. The saving grace in having to wait so long for our dinner was the pleasant indoor/outdoor dining area. Breakfast was also of a good quality but again the service time was unacceptable. Overall a good stay and we would probably return.
Gillian
Gillian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年1月3日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年9月21日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年9月8日
Excellent
Sifiso
Sifiso,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年2月27日
Hotel bien situé
Chambre confortable et avec une jolie vue sur l'Orange river, mais climatisation bruyante et piscine ridiculeusement petite. Prix élevé. Personnel attentionné
Didier
Didier,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年11月8日
Edwin
Edwin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年2月4日
Overnight stay
Overnight stay.. hotel well located near the river.. beautiful views of sunrise . Rooms are in good condition,comfortable and clean. Service was good and efficient.overall good stay
Nabeel
Nabeel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年11月17日
Good Accomodation
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2018年4月30日
Shower clogged
good bed, but water in the shower not flowing, so it was more like a bath than a shower. Cook at breakfast not very motivated. Had to be pulled twice from the kitchen to get her to do omelettes. Friendly waitress at breakfast. Good location.
Audrey
Hotels.com 真實旅客評語
10/10 好極了
2018年4月30日
Alberto
Hotels.com 真實旅客評語
6/10 不錯哦
2017年12月27日
Room was tired. Fridge was broken, although they changed it felt as though they did so under duress.
Ate in restaurant, service was slow and food quality not very good.
Kenton
Kenton,2 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年11月22日
Good but room for improvement.
The room was clean and tidy somewhat old style, Shower area too small and cramped actually in my opinion is a trip hazard. Location of room is poor if you have a suitcase and proximity to lift. All of the staff were very good and readily assisted with any enquiries I made. I would recommend the Protea mainly due to the professional staff I dealt with.