all staff smile and serves postive !
it is one of the best hotel I have stay ~
Kevin
Expedia 真實旅客評語
10/10 好極了
2015年8月6日
乐高乐园附近性价比高的度假村
完美的家庭度假体验。
yuantiao
Hotels.com 真實旅客評語
10/10 好極了
2013年8月11日
Awesome !
So beautiful!!
Kuan
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
It was an amazing hotel
Food was wonderful the set is was amazing
Maryam
Maryam,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
5+ Beautiful Property
Beautiful property, excellent service, very clean. Food was great. We had high expectations and were impressed. We had a great family weekend!
Kelsey
Kelsey,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Park Hyatt is a nice place to get away and relax. The staff is good, they know how to make someone feel welcome and the grounds are spectacular.
Shane
Shane,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
The property is beautiful and pet friendly. The staff is very very friendly and accommodating. We enjoyed the tennis courts and the driving range while we were there. The room have been remodeled and the beds are super comfy and king sized. Unfortunately the food there is terrible and expensive. We ate at both of the restaurants and room service. We did not have anything from the grab and go but that food did not look appetizing. The only yummy food that we had was the barramundi for 2 at Punto Lago. That was delicious.
Tami
Tami,4 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月26日
There were a few things that could have been better but I think the start of the trip put a bad taste in our mouth. My husband showed up and didn’t have a DL but had a state issued document while he waited for his DL. The hotel gave him a hard time even though he showed a picture of his DL.
julianna
julianna,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
Friendly staff
Anil
Anil,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
Beautifully appointed hotel including rooms and main lobby. Adult pool has an ocean view and service didn’t disappoint.
Celene
Celene,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
This property was perfect for our young family! My kids couldn’t get enough of the slide. I like they have a family pool and an adult only pool. The family pool was just that, families and children playing together. Poolside service was 10/10! Our room was clean and beautiful overlooking the family pool which was perfect for us.
Cynthia
Cynthia,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
Five Star in every way… beautiful pools.. grounds.. settling
Beach close .. fabulous golf course
Best ever vacation!
Robert
Robert,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
Fantastic property and family friendly!
joe
joe,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月29日
Positives: Large suite with comfortable bed and modern furniture. Excellent spa service and facilities. Enjoyed the salsa-making and yoga classes. Fun game room for kids.
Negatives: Non-adult pool was dirty and crowded. The bathroom floors in our room were always sticky and not clean. The blond older woman who was at the hostess stand at breakfast was not accommodating to larger groups and refused to allow us to combine two tables of four people even though the restaurant was mostly empty.The breakfast was ok, but not a lot of variety.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Ray
Ray,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月28日
Super friendly service.
KIIL
KIIL,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Mariana
Mariana,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月25日
El hotel y sus servicios son de gran calidad. Excelente valor por el precio.
El precio diario por estacionamiento y servicio de valet parking me pareció excesivo.
Gabriela
Gabriela,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月11日
nima
nima,7 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月9日
I have stayed at this hotel many times in the past and had a wonderful experience - it was my favorite hotel in the San Diego area. However, this 4th of July weekend stay was just not up to par. The staff seemed overrun and unprepared for the amount of guests staying. I called ahead and asked for a crib to be delivered to our room and then I had to call twice once I got there to remind them to deliver it. I also asked for nonfeather pillows due to an allergy and housekeeping did not switch out the pillows (I realized this after suffering from allergies for two nights). The pool had no towels and no available chairs when we arrived at 9am (people were waking up early to save chairs). I had to ask the front desk to look into how the pool ran out of towels (an employee at the pool just said that housekeeping will bring them when they bring them). The pool bathrooms were gross very early in the am which led me to believe they hadn't been cleaned at all. Waitstaff forgot parts of our food orders and still charged for the food. For over $650 - over $1,000 per night, the services provided were just not up to par and not in line with what the hotel service was like in the past. I saw that the employees were doing their best but something just seemed off.
Leena
Leena,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月7日
Beautiful natural setting, polite& helpful staff members, wonderful cleanliness standards throughout the resort made it a first class experience for me.
Katherine
Katherine,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月5日
Great staff, clean property and really well maintained
Marcelo
Marcelo,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月1日
Ana
Ana,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月1日
I would give this 5 star property 3 stars. There’s really nothing special about it. We had multiple issues checking in that should have required a manager to speak with us, instead the young ladies at the front had to fix the main issue. One of the restaurants had terrible service and decent food. The bed and main room were very clean. The bathroom could use a fresh look or deep cleaning. The hallways had overflowing trash in the trash cans multiple days. The slide hours don’t match what the hours online state. The pool could also have been cleaned better. I’m assuming it was the same bandage in the pool for 2 days. The views and the exterior of the property are beautiful. All in all not worth the price to stay here. Look elsewhere.